Summary
Work History
Education
Skills
Timeline
Generic

NANCY BARNETT

Columbus,IN

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Work History

Concierge

Magnolia Springs Southpointe
05.2023 - 01.2024
  • Greet visitors and customers upon arrival, offered assistance, and answered questions.
  • Handle complaints promptly, ensuring swift resolution.
  • Performe administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.

Sales Assistant

DR Horton New Home Builder
11.2015 - 11.2023
  • Greet customers and provided assistance with product selections
  • Provide customer service by answering questions, resolving problems, and responding to complaints in a timely manner
  • Maintain cleanliness and tours of model homes.

Concierge

Magnolia Springs Southpointe
02.2018 - 10.2020

Resigned due to Covid and returned in 2023.

Communications Specialists

AT&T
07.1979 - 09.2010
  • Long Distance Operator Mailroom Clerk, pre-sort inter-company and external mail, distribute to various departments
  • Order office supplies, maintained xerox machine and shredder
  • Staff Associate, placed yellow pages advertising into computer system with quality assurance and verification of order correctness
  • Switching Tech, surveillance of live phones for outages, fires and trouble
  • Optical Build, built via report project participation components and outside techs/vendors.

Education

Columbus N High School
Columbus, IN

Skills

  • Customer service
  • Multi-tasking
  • Concierge services knowledge
  • Credit and cash payments
  • Clerical duties
  • Automated telephone systems
  • Mail and packages
  • Administrative Skills
  • Vendor interaction

Timeline

Concierge

Magnolia Springs Southpointe
05.2023 - 01.2024

Concierge

Magnolia Springs Southpointe
02.2018 - 10.2020

Sales Assistant

DR Horton New Home Builder
11.2015 - 11.2023

Communications Specialists

AT&T
07.1979 - 09.2010

Columbus N High School
NANCY BARNETT