Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Bartucci

Hazlet twps.,NJ

Summary

Accomplished Crew Chief at McDonald's, adept in crew leadership and mechanical troubleshooting. Excelled in training and mentoring, enhancing team performance and problem-solving abilities. Demonstrated exceptional multitasking and communication skills, significantly improving customer satisfaction. Proven track record in fostering professional growth and maintaining high standards of service.

Overview

2
2
years of professional experience

Work History

Crew Chief

Mcdonalds
09.2022 - Current
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Trained all team members on key roles to maintain flexibility.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
  • Solved complex problems quickly through effective collaboration with team members from various departments and disciplines.
  • Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Maintained current knowledge of all team position requirements.
  • Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Ice Cream Server

Keansburg Boardwalk
04.2022 - 09.2022
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Kept tidy and organized area to comply with cleanliness standards.

Education

Raritan High School
Hazlet, NJ
06.2026

Skills

  • Training and mentoring
  • Performance Improvements
  • Mechanical Troubleshooting
  • Crew Leadership
  • Crew Supervision
  • Staff Training
  • Critical Thinking
  • Excellent Communication
  • Multitasking Abilities
  • Problem-solving abilities

Timeline

Crew Chief

Mcdonalds
09.2022 - Current

Ice Cream Server

Keansburg Boardwalk
04.2022 - 09.2022

Raritan High School

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Nancy Bartucci