Nancy Bates
Puyallup,WA
Summary
Dedicated housekeeping professional with expertise in laundry operations and room inspections, honed at Worldmark Camlin Resort. Proven ability to enhance guest satisfaction through meticulous attention to detail and effective inventory management. Strong multitasking skills and a commitment to maintaining high hygiene standards ensure a welcoming environment for all guests.
Overview
29
29
years of professional experience
Work History
Housekeeping and Laundry Attendant
Worldmark Camlin Resort
07.2025 - 11.2025
- Maintained cleanliness and organization in guest rooms and common areas.
- Operated laundry machines, ensuring proper washing and drying of linens.
- Assisted in inventory management of cleaning supplies and linens.
- Followed safety protocols for handling chemicals and equipment.
- Collaborated with team members to improve service efficiency.
- Responded promptly to guest requests for additional services or supplies.
Housekeeper/Lead Organizer
Carters Cleans
01.2000 - 06.2025
- Led cleaning operations to ensure high standards of hygiene and sanitation in residential properties.
- Trained new staff on effective cleaning techniques and safety protocols, enhancing team efficiency.
- Implemented inventory management for cleaning supplies, reducing waste and ensuring availability.
- Developed customized cleaning plans based on client preferences, improving satisfaction rates.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Waitress/Bar-Back
China AAA
02.1997 - 12.2000
- Managed customer orders and maintained accuracy during high-volume service periods.
- Enhanced guest experiences by providing prompt and friendly service.
- Developed strategies to improve table turnover rates during peak hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
LaGrande High
La Grande, OR06-1984
Skills
- Laundry expertise
- Room inspections
- Ironing proficiency
- Restocking supplies
Timeline
Housekeeping and Laundry Attendant
Worldmark Camlin Resort
07.2025 - 11.2025
Housekeeper/Lead Organizer
Carters Cleans
01.2000 - 06.2025
Waitress/Bar-Back
China AAA
02.1997 - 12.2000
High School Diploma -
LaGrande High