NANCY B. DIAZ
Summary
Motivated bilingual professional with a strong work ethic dedicated to driving company success through a proven track record of achieving objectives and delivering high-quality results. Expertise in data entry, record keeping, and customer service is complemented by extensive experience in office management. Emphasis on team collaboration and adaptability to evolving needs, while excellent organizational skills enhance overall efficiency. Recognized for a reliable and proactive approach to problem-solving, consistently contributing to a positive workplace environment.
Overview
13
13
years of professional experience
Work History
Eligibility Interviewer/ Prenatal Clerk
MARIPOSA COMMUNITY HEALTH CENTER
09.2018 - 09.2022
- Certified application Counselor
- Public Notary
- Arizona insurance license
- In/Outpatient scheduling using NextGen/EHR
- New patient Prenatal Intake
- Insurance benefits verification
- Process referrals and prior authorizations from insurance
- Reports of patient care on Excel
- Sliding Fee eligibility and determination
- Help patients compare insurance coverage
- Office supply inventory
- Training new employees experience
Physical Therapy Technician/ Receptionist
EMPOWER PHYSICAL THERAPY
04.2012 - 08.2014
- Instruction of active and passive exercise routine
- Supervision of exercise technique
- Therapeutic exercise documentation
- Ultrasound
- Therapeutic interventions on electrical and thermal modalities
- Spinal decompression treatment
- Medical records
- Schedule appointments
- Insurance benefits verification
- Process payments and deposits
- New patient intake
- Office supply inventory
Chiropractor assistant/ Receptionist
FIRST CHIROPRACTIC
12.2009 - 04.2012
- Schedule and process new patients
- Process payments
- Process X-rays
- Assist patients with thermal modalities
- Interferential stimulation & T.E.N.S
Education
Physical Therapy Technician Certification -
Apollo College
Tucson, AZ01.2009
Skills
- Effective interview techniques
- Experienced with Microsoft Office applications
- Accurate data entry
- Coordinated scheduling expertise
- Detailed documentation practices
- Time management
- Multitasking Abilities
- Organizational skills
Timeline
Eligibility Interviewer/ Prenatal Clerk
MARIPOSA COMMUNITY HEALTH CENTER
09.2018 - 09.2022
Physical Therapy Technician/ Receptionist
EMPOWER PHYSICAL THERAPY
04.2012 - 08.2014
Chiropractor assistant/ Receptionist
FIRST CHIROPRACTIC
12.2009 - 04.2012
Physical Therapy Technician Certification -
Apollo College
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