Nancy Beauchard
Miami,FL
Summary
Office clerk specializing in administrative management and operational support. Enhanced file management systems led to improved document retrieval and increased office productivity. Strong organizational and multitasking skills demonstrated through maintaining confidentiality and supporting team initiatives. Recognized for streamlining processes and optimizing workflow in previous positions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Key Biscayne Yacht Club
Accountant Office Clerk
Key Biscayne, Florida
02.2023 - Current
- Contacted customers to collect outstanding payments, negotiated installment plans, and processed transactions.
- Resolved issues efficiently, demonstrating strong problem-solving abilities.
- Reconciled computer reports with manually maintained ledgers for accuracy.
- Matched orders with invoices and recorded necessary information promptly.
- Applied mathematical skills to calculate totals, verify figures, and correct discrepancies in files.
- Maintained accurate client files and updated customer information regularly.
- Prepared journal entries, entered data into accounting systems, and managed general ledgers.
- Generated and mailed invoices while processing incoming payments effectively.
Lead Host
Key Biscayne Yacht Club
Key Biscayne, FL
11.2021 - 01.2025
- Delivered exceptional customer service through face-to-face interaction and phone communication.
- Responded promptly to service inquiries via phone calls and emails.
- Demonstrated strong organizational skills while managing multiple tasks efficiently.
- Addressed comments and complaints, implementing solutions to ensure guest satisfaction.
- Managed inventory of party supplies and equipment, performing timely restocking.
- Processed reservations for members via phone and online platforms.
- Encouraged team collaboration to maintain high standards of customer service.
- Coordinated group reservations for special events, accommodating unique requests.
Education
Cosmetology
Beauty School of America
North Miami01-2017
High School Diploma -
Lycee J-Jacques Dessalines
Port Au Prince, Haiti06-2013
Some College (No Degree) - English
Miami Dade College
Miami, FLSkills
Customer service excellence
- Attention to detail
- Organizational skills
- Team collaboration
- Sales support
- Time management
- Conflict resolution
- Analytical thinking
- Communication skills
- Customer relations
- Data entry
- Inventory management
- Invoice processing
- Microsoft Excel
- Multitasking abilities
- Leadership skills
- Active listening
- Microsoft Word
- Planning and organization
- Team building strategies
- Problem resolution techniques
- Calm under pressure strategies
- Task organization
- Financial reporting
- Financial reconciliation
- Cultural awareness
- Networking skills
- Collaboration skills
- Computer proficiency
- Adaptability and flexibility
- Communication proficiency
- Basic mathematics skills
- Critical thinking and analysis skills
- Team management skills
- Clerical support and administration
Languages
English
Full Professional
French
Full Professional
Creole
Native/ Bilingual
Spanish
Limited
Certification
- Managerial Accounting (2025 )
- Cosmetology (2017 - 2018)
- Phlebotomy (2020)
Committed to excellence, growth, and meaningful contribution in every opportunity i pursue.
Timeline
Key Biscayne Yacht Club
Accountant Office Clerk
02.2023 - Current
Lead Host
Key Biscayne Yacht Club
11.2021 - 01.2025
Cosmetology
Beauty School of America
High School Diploma -
Lycee J-Jacques Dessalines
Some College (No Degree) - English
Miami Dade College
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