Nancy Bergstrom
Duxbury,MA
Summary
Dynamic National Account Manager with a proven track record at Belkin, excelling in consultative selling and strategic account planning. Achieved significant revenue growth through effective pipeline management and cross-functional collaboration. Renowned for building executive relationships and driving market penetration, consistently delivering results that exceed targets.
Overview
28
28
years of professional experience
1
1
Certification
Work History
National Account Manager
Belkin
07.2023 - Current
- Own strategic account plans for key commercial/channel accounts; prioritize larger, multi-solution opportunities and portfolio expansion.
- Apply consultative selling to uncover complex customer requirements, aligning Belkin capabilities and choosing optimal direct/indirect fulfillment with VARs/distributors.
- Build senior-level relationships; act as trusted advisor on product differentiation and solution fit in complex IT environments.
- Develop territory and market penetration strategies tied to quarterly/annual revenue targets; drive adoption of priority programs to expand share-of-wallet.
- Lead cross-functional collaboration (sales enablement, marketing, product) to elevate partner experience and accelerate deal velocity.
- Manage pipeline hygiene and forecasting cadence; enter/update opportunities and apply pipeline best practices to improve forecast accuracy.
- Analyze KPIs and market trends to recommend actions that optimize sales performance and partner engagement.
- Partner strategically with ecosystem partners to improve win rates on targeted pursuits.
- Coordinate pricing proposals; partner with legal/procurement on terms and renewals to secure profitable, long-term agreements.
- Conduct regular strategic business reviews (QBRs) with key clients to align on goals, surface feedback, and drive continuous improvement.
- Belkin International designs and delivers innovative consumer electronics, connectivity solutions, and accessories.
Senior Account Executive
Lenovo
10.2004 - 01.2023
- Owned an enterprise/strategic account portfolio generating ~$35M in annual revenue; consistently ranked top territory in the Northeast for three consecutive years.
- Built durable executive relationships; used consultative techniques to drive AI PC adoption, PC refresh cycles, and high-value solution attach (services/accessories/software).
- Created and executed multi-quarter account plans and territory strategies to expand market share and penetrate new buying centers.
- Led enablement for partner sales teams; co-developed campaigns with marketing and partner programs to increase pipeline and conversion.
- Qualified, forecasted, and advanced opportunities through disciplined pipeline management; maintained strong forecast accuracy and quota attainment.
- Collaborated with operations and channel to select direct/indirect supply options aligned to customer needs and deal economics.
- Negotiated pricing, contract terms, and renewals with major clients in partnership with legal and finance.
- Ran QBRs/EBRs with strategic customers; translated KPI insights and market trends into actionable account strategies.
- Lenovo provides PCs, tablets, monitors, accessories, software, services, and data center solutions.
Sales Director
Convergys
01.1998 - 12.2004
- Drove business development in Wireless and Internet sectors; closed multi-million-dollar contracts with enterprise clients.
- Grew VAR channel sales by 33% YoY by packaging UC and early cloud offerings to meet complex customer requirements.
- Developed competitive strategies informed by market and trend analysis; enabled partner sales teams with training and playbooks.
- Recognized with President’s Club and New Business Sales Rep of the Year awards for exceeding growth and new-logo objectives.
- Managed full-cycle sales process, from prospecting and solution alignment through negotiation and post-sale success planning.
- Convergys delivered technology-enabled customer and information management solutions.
Education
Bachelor of Arts (B.A.) - Political Science
Westfield University
Skills
- Consultative selling and subject matter expertise
- Strategic account planning
- Portfolio management
- B2B enterprise sales
- Territory planning
- Market penetration
- Customer needs analysis
- Solution mapping
- Partner and channel strategy
- Co-selling and enablement
- Pipeline management and forecasting
- Deal qualification
- KPI and trend analysis
- Executive business reviews
- Contract negotiation and renewals
- Pricing strategy
- Sales methodologies
- Quota attainment
- Cross-functional collaboration
- Stakeholder management
- CRM tools and pipeline management
Certification
- Salesforce
- Sandler Sales
- Solution Selling
- Microsoft AI Certification
Keywords For Ats
- Business Development
- B2B
- Consultative Selling
- Strategic Account Planning
- Portfolio Management
- Territory Management
- Pipeline Management
- Forecasting
- KPIs
- Market Analysis
- Customer Relationship Management
- Sales Process
- Sales Prospecting
- Partner/Channel Sales (VAR/Distribution)
- Outside/Inside Sales
- Sales Management
- Negotiation
- Upselling
- Relationship Building
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Notes For Tailoring
- If you actively use Salesforce or specific CRMs, add them by name under Tools.
- Add quota figures, win-rate improvements, or forecast accuracy percentages if available to strengthen KPI alignment.
- If you lead formal QBR/EBR cadences with executive sponsors, list frequency (e.g., quarterly) and outcomes (e.g., multi-year renewal, expansion).
Tools And Methods
- CRM and pipeline tools
- Forecasting & pipeline hygiene
- QBR playbooks
- Value-based and consultative selling approaches
- Partner/VAR programs
- Co-selling motions with distributors and OEMs
Selected Achievements
- $35M+ annual book of business managed; top revenue-producing territory for three consecutive years (Lenovo).
- 33% YoY channel sales growth via partner-led strategies and enablement (Convergys).
- Recognized for client retention and revenue growth through strategic selling and partner success (Belkin, Lenovo, Convergys).
Timeline
National Account Manager
Belkin
07.2023 - Current
Senior Account Executive
Lenovo
10.2004 - 01.2023
Sales Director
Convergys
01.1998 - 12.2004
Bachelor of Arts (B.A.) - Political Science
Westfield University