Nancy Bowles
Cuyahoga Falls,OH
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting goals.
Overview
7
7
years of professional experience
Work History
Merchandiser
American Greetings
Cuyahoga Falls, Ohio
01.2024 - 05.2025
- Merchandise and maintain all product displays within the greeting card department as well as other areas of the store as needed.
- Use company provided tablet to perform basic job functions, such as reviewing weekly service and tasks, inventory functions, time entry, etc.
Retail Merchandiser
Retail Merchandising Services, Inc.
Wadsworth, OH
12.2023 - 01.2024
- Responsible for merchandising various weekly products including novelty toys, greeting cards, gift cards, eyewear, etc.
- Zone & stock displays according to planogram.
- Order new products as needed.
- Organize and maintain displays to achieve clean and appealing product layouts.
Retail Sales Associate
World Market
Montrose, OH
11.2023 - 01.2024
- Seasonal Employee
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Classroom Assistant
Summit Educational Service Center
Cuyahoga Falls, OH
09.2018 - 08.2023
- Assisted teachers with classroom management and document coordination to maintain positive learning environment in a classroom for children with disabilities.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Enforced rules and instructions to maintain discipline.
- Took part in professional development workshops to boost skills. Earned 90+ hours in areas such as: Understanding Problem Behaviors in Preschool, Non-Violent Crisis Intervention, and Positive Behavior Interventions.
- Certified in First Aid, CPR, Medication training & CPI (Crisis Prevention Intervention)
Substitute Teacher
Renhill Group
Toledo, OH
01.2018 - 09.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Tutor
Club Z!
Cuyahoga Falls, OH
03.2018 - 08.2018
- Tutored a 3rd grade ESL student in writing. Identified lagging skills, and corrected weaknesses.
- Provided writing assistance using individualized curriculum and materials.
- Supported student with helpful study habits and writing strategies.
- Developed student confidence through positive reinforcement strategies.
- Met with parents to discuss student progress and address concerns.
- Maintained tutoring records to adjust instruction and update parents on student progress.
Education
Bachelor of Arts - French
University of Akron
Akron, OH12.1996
Skills
- Merchandiser
- Retail Associate
- Educator
- Conflict resolution
- Organizational and Planning Skills
- Technical and Computer Proficiency
- Retail Knowledge
- Product Inventory Counts
Timeline
Merchandiser
American Greetings
01.2024 - 05.2025
Retail Merchandiser
Retail Merchandising Services, Inc.
12.2023 - 01.2024
Retail Sales Associate
World Market
11.2023 - 01.2024
Classroom Assistant
Summit Educational Service Center
09.2018 - 08.2023
Tutor
Club Z!
03.2018 - 08.2018
Substitute Teacher
Renhill Group
01.2018 - 09.2018
Bachelor of Arts - French
University of Akron