NANCY BRADT
Clifton Park,NY
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and organizational skills. Extensive experience in drafting business correspondence, data entry, customer service and office management.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
NYS Division of Human Rights
10.2018 - Current
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Prepare case files for investigations, and request necessary information from clients
- Performed research to collect and record accurate data for complaints
- Direct customers to appropriate personnel to address concerns, resolve issues and answer questions
- Safeguarded confidential information with strict adherence to privacy policies and professional discretion.
- Draft correspondence for agency wide email, particularly responding to extension requests, and complaint inquiries
- Facilitated clear communication between clients and attorneys by acting as a liaison to ensure all parties were informed of updates or changes.
- Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Office Assistant
Time Square Shop
10.2016 - 02.2018
- Maintained and updated office records, both digital and physical.
- Completed clerical tasks such as filing, copying, and distributing mail, answering phones
- Welcomed visitors and alerted staff to arrivals of scheduled appointments.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to ensure customer satisfaction
- Utilized graphic design skills to create visually appealing marketing materials that effectively communicated key messages for client product
Bartender Shift Manager
Ravenswood Bar & Grill
09.2010 - 01.2018
- Served wide variety of drinks options in fast-paced environment
- Welcomed guests with personable attitude and smile
- Guided guests through menu options while demonstrating knowledge of food and beverage options
- Maximized table turns and rotated seating for optimized guest satisfaction
- Managed closing duties, including restocking items and reconciliation of cash drawer
- Scheduled and directed staff in daily work assignments to maximize productivity.
Office Assistant
Grennnon Project Services Construction
01.2010 - 12.2013
- Streamlined construction processes by coordinating with engineers, contractors, and other professionals to ensure timely completion of projects.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Developed comprehensive project documentation, including site plans, elevations, sections, and details for clear communication of design intent.
- Researched zoning laws and building codes to verify conformance with regulatory agencies.
- Assisted clients in obtaining required permits from local authorities throughout all stages of the approval process.
- Communicated with vendors and contractors to incorporate input into project designs.
Event Coordinator
All Events Inc.
03.2003 - 01.2007
- Organized and setup special events such as weddings, business meetings, and conventions
- Served as point of contact for staff, vendors, contractors and suppliers.
- Consulted with customers to determine objectives and requirements for events.
- Selected decor and event materials fitting clients requests and vision
- Coordinated guest reservation, arranged transportation and scheduled event vendors
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Education
High School Diploma -
Shenendehowa High School
Clifton Park, NYSkills
- Strong Written and Verbal Communication skills
- Efficiency in Microsoft Office Suite, Adobe Acrobat
- File Organization, Database Management
- Efficient multi-tasker with great organizational skills
- Specializes in Administrative Support & Conflict Resolution
References
- Tammy St. Louis, tammy@alleventsinc.com, (M) 518-339-6038, President, All Events Inc., 1663 Crescent Rd, Clifton Park, NY, 12065
- Patricia Mueller, patti@usny.biz, (W) 518-877-0717, Accountant, Unique Infrastructures, 315 Ushers Rd, Ballston Lake, NY, 12019
Timeline
Administrative Assistant
NYS Division of Human Rights
10.2018 - Current
Office Assistant
Time Square Shop
10.2016 - 02.2018
Bartender Shift Manager
Ravenswood Bar & Grill
09.2010 - 01.2018
Office Assistant
Grennnon Project Services Construction
01.2010 - 12.2013
Event Coordinator
All Events Inc.
03.2003 - 01.2007
High School Diploma -
Shenendehowa High School
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