Nancy Brandt
Fulton,MO
Summary
Reliable OSA with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills. Dedicated Office Assistant with over 8 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of AS400 and history achieving high data output. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Talented OSA goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Office Support Assistant
Department Of Corrections
03.2023 - Current
- Collaborated with team members on special projects, achieving desired outcomes within required deadlines.
- Enhanced office efficiency by organizing and maintaining filing systems, both physical and digital.
- Ensured accurate record-keeping practices by meticulously updating databases with current information.
- Developed and implemented strategies to streamline office operations.
- Facilitated communication between departments, fostering a collaborative work environment.
Office Support Assistant
Division Of Family And Children Services
10.2021 - 03.2023
- Volunteered to help with special projects of varying degrees of complexity.
- Collaborated with team members on special projects, achieving desired outcomes within required deadlines.
- Enhanced office efficiency by organizing and maintaining filing systems, both physical and digital.
- Ensured accurate record-keeping practices by meticulously updating databases with current information.
- Developed and implemented strategies to streamline office operations.
- Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
- Completed daily logs for management review.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Improved workflow efficiency by identifying areas for process improvement within administrative procedures.
- Assisted in maintaining a safe work environment by adhering to safety protocols and reporting potential hazards promptly.
Certified Clinical Hemodialysis Technician
DCI
09.2017 - 03.2021
- Monitored patients during surgeries and identified specific response patterns.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Cared for patients by providing personal assistance and ambulation.
- Triaged patients in office or by phone to assess severity of conditions.
Nursing Administrative Assistant
Fulton Medical Center
08.2012 - 09.2017
- Received and routed laboratory results to correct clinical staff members.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Maintained confidentiality of sensitive patient information following HIPAA guidelines, ensuring privacy protection for all individuals under our care.
- Conducted patient intake interviews, recording and documenting relevant information.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Prepared and processed patient referrals and transfer requests.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Administrative Coordinator
Bridgeway, RCF
06.2009 - 08.2012
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Education
High School Diploma -
R-1 North Callaway
Kingdom City, MOSkills
- Filing and data archiving
- Technical training
- Excel spreadsheets
- AR/AP
- Verbal Communication
- Multi-line phone proficiency
- Travel Arrangements
- Strong Problem Solver
- AS/400
- Reception duties
- Mail handling
Timeline
Office Support Assistant
Department Of Corrections
03.2023 - Current
Office Support Assistant
Division Of Family And Children Services
10.2021 - 03.2023
Certified Clinical Hemodialysis Technician
DCI
09.2017 - 03.2021
Nursing Administrative Assistant
Fulton Medical Center
08.2012 - 09.2017
Administrative Coordinator
Bridgeway, RCF
06.2009 - 08.2012
High School Diploma -
R-1 North Callaway
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