Nancy Brewer
Villa Rica,GA
Summary
Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Quality Control Technician
Intex DIY Inc.
07.2023 - Current
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Implemented process improvements for increased efficiency and reduced waste in quality control procedures.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
- Developed and executed test plans to ensure products met customer specifications, increasing client satisfaction rates.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Conducted regular internal audits to assess compliance with company policies and regulatory requirements, driving continuous improvement efforts.
- Championed a culture of safety by strictly adhering to established protocols and promoting awareness among team members.
- Performed thorough inspections of incoming materials and outgoing products.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Monitored production output to verify quality standards ahead of dispatch.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Reported problems and concerns to management.
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment, shipping, and returns processing.
Receptionist
Intex DIY Inc.
04.2019 - 03.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled assignments independently with good judgement and critical thinking skills.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Machine Operator
Intex DIY Inc.
05.2017 - 04.2019
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Assisted in the implementation of new equipment, resulting in increased productivity and cost savings.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Maximized resource utilization through efficient scheduling of machines'' run time while minimizing changeover times.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Adjusted machines to increase productivity for runs.
Education
GED -
University of West Georgia
Carrollton, GA2011
Skills
- Documentation Skills
- Quality Assurance and Control
- Corrective Actions
- Critical Thinking
- Math
- Excel
- Production Troubleshooting
- Active Listening
- Random Sampling
- Line Inspection
- Strong Analytical and Problem-Solving Skills
- Time Management
- Team Leadership
- Willingness to learn
- Adaptable
- Decision-making
Additional Information
Affiliations
References
- Kenny Boyd - Phone number: (270)313-3796
- Eric Fischer- Phone number: (404)433-2669
- Ashley Harrell- Phone number: (404)702-4819
Timeline
Quality Control Technician
Intex DIY Inc.
07.2023 - Current
Receptionist
Intex DIY Inc.
04.2019 - 03.2020
Machine Operator
Intex DIY Inc.
05.2017 - 04.2019
GED -
University of West Georgia
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