NANCY BROUSSARD

• Increased sales revenue with customers and recommending appropriate products based on their needs.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Managed efficient cash register operations.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Physical scanning of loan documentation
• PDF scanning of loan documentation
• Receiving, tracking and processing loan packages
• File required loan documentation for life of loan
• Process duties in departmental email loan
• Processed vehicle titles as collateral
• Assisted with bank acquisitions as needed
• Worked on special projects as assigned
• Improved loan processing efficiency by streamlining document collection and verification procedures.
• Appraisal, Collateral, Flood Determination, Insurance, Loan Docs, Mortgage, Spec Assets, Ext/Mod, Subordination, Partial Release, Bankrupt/Fore-Lit, Foreclosure, Judgement, Certified Letter, CFPB Initial Arm int., CFPB Change in payment, DMI Image Loans, Project work

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.

.