Nancy Brown
Pasadena,TX
Summary
Highly motivated and energetic Inside Sales Associate with extensive customer service and sales experience. Seeking a challenging position that will utilize skills, diversity, and experience to further career. Looking for a company that offers upward mobility as a possible reward for dedication, hard work, and exceptional achievement.
Overview
20
20
years of professional experience
Work History
Inside Sales / VP Sales Assistant
Total Industrial Services Specialties
04.2024 - 09.2024
- Provided customers with order status by contacting manufacturing sites and or reaching out to job site managers in field
- Researched specific pumps and or other misc
- Needed items for jobs or bids
- Reviewed bid packages for work scope or special requirements
- Searched for additional bid opportunities on various public bid sites
- Kept calendar and spreadsheet for upcoming events, bid dates or out of office meetings for VP of Sales.
Account Executive II
A.W. Chesterton
02.2022 - 11.2023
- Provided customers with quotations received via email, fax, verbal or D365 CRM system
- Processed incoming orders, created production orders, checked inventory, purchased using D365
- Utilized CRM for communication with corporate location for orders completed at their location
- Created item numbers with required quantities and BOM material in system
- Provided outside sales team members with spreadsheets for order details and status information
- Closed out vended item orders direct shipped to customer
- Continuous order and shipment follow up.
Inside Sales
Woven Metal Products
11.2016 - 02.2022
- Provided customers with quotations and order processing using Epicore
- Follow-up with orders and shipments
- Main point of contact for quotes and orders for my division
- Revamped hardware department
- Created hardware flip book with bar codes to easily assess correct part numbers
- Facilitated oversight of hardware department
- Coordinated shipping, invoicing and inventories for hardware consignment orders
- Reviewed current ERP system to fix errors or concerns.
Logistic Shipping & CSR
DHL (Exel)
02.2016 - 09.2016
- Provided customers with quotations and logistics services
- Tracking of orders, updated customer with shipments management using SAP
- Manage workflow in shipping office, warehouse doors (3 buildings), forklift drivers and window personnel and back-up to window, coordinated with drivers.
Inside Sales
Harsco IKG Industries
12.2014 - 10.2015
- Provided customers with quotations, entering quotes and POs in BAAN
- Support Outside Sales Managers for Texas and Canada
- Main point of contact for customers in Texas regions and others provided
- Attended weekly (three days per week) production meetings as liaison between Sales and remaining departments
- Provided status reports regarding customer orders
- Acquired skill to read detailed drawings and created take-off for quoting.
Inside Sales
AMACS Process Towers Internals
06.2012 - 05.2014
- Provided customers with quotations, order acknowledgements, and PO entering SAP
- Follow up customers' orders
- Main contact for Petrochemicals, EPC and End-Users
- Assisted Project Managers with orders
- Supported engineering department.
Inside Sales Specialist
VAM Drilling USA, Inc
02.2005 - 04.2012
- Created quotes and orders for customers
- Entered orders into MFGPro system and provided completion advice to customer
- Main point of contact for customer during quotation, order, invoicing and shipping process
- Provided additional reports to customers upon request
- Served as communication link between Outside Sales Managers, Marketing and Technical Services, Engineering and Planning/Production
- Participated in development of Inquiry to Invoice process 'Cameleon' to improve processes
- Responsible for AR and collections when funds were past due
- Met with CEO of major company bi-weekly to go over multi- million-dollar orders and milestone processes.
Education
Etowah High School
Woodstock, GASkills
- Customer Service
- Communication
- Microsoft Suite
- Quoting / Purchasing
- ERP / CRM Systems
- Accounts Payable / Receivable
- Adaptable
- Solution Driven
- Energetic
- Intrinsically Motivated
- Team Player
- Continuous Improvement Team Leader
- Safety Advocate
- Drawing Interpretation
Timeline
Inside Sales / VP Sales Assistant
Total Industrial Services Specialties
04.2024 - 09.2024
Account Executive II
A.W. Chesterton
02.2022 - 11.2023
Inside Sales
Woven Metal Products
11.2016 - 02.2022
Logistic Shipping & CSR
DHL (Exel)
02.2016 - 09.2016
Inside Sales
Harsco IKG Industries
12.2014 - 10.2015
Inside Sales
AMACS Process Towers Internals
06.2012 - 05.2014
Inside Sales Specialist
VAM Drilling USA, Inc
02.2005 - 04.2012
Etowah High School
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