Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Bruce

Alleman,Iowa

Summary

Seeking a career position of project manager, executive assistant, administrative assistant and customer service role in a full-time position. The passion for delivery outstanding customer service for the good of everyone. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

35
35
years of professional experience

Work History

Project and Business Manager

Southwestern Custom Construction, L.L.C.
05.2011 - 10.2023
  • Oversight of construction rehabilitation projects on residential properties; coordination and communication with project field techs, subcontractors, independent contractors, and equipment vendors; making sure projects meet building and health and safety standards
  • Monitor progress and construction quality; create bids, estimate costs; and make schedules so projects stay on time and under budget
  • QuickBooks Enterprise involved new customer setup, job setup, vendor setup, subcontractor setup, managing certificates of insurance, setting billing rate levels by employee, assigning all expenses to customers or jobs, comparing estimated costs to actual costs, tracking expiration dates of Workers Compensation and general liability insurance, and running reports designed for contractors
  • Customer/job invoicing, accounts payable and receivable, banking, and financial reports
  • Work scope included general contractors in Nevada and Arizona; continuous communication with investors; handling client presentations for work projects of ‘before and after’ project photos; oversight of business operations; writing policies and procedures, first draft of business plan, and phone calls with contractor boards in Nevada and Arizona; working with marketing manager to expand client base for company growth; HR role: wrote employee manuals for Nevada and Arizona; rewrote the new vendor acknowledgement, agreement, and guidelines package; researched state-specific labor laws.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.

Executive Assistant to Chief Investment Officer & Head of Credit & Strategy Investment Director

Aviva Investors NA
10.2007 - 05.2011
  • Administrative support to department managers, the Risk Management team, and Credit Research portfolio managers
  • Meetings: coordinated materials, conference calls and video conferencing (Global reach)
  • Travel arrangements (Global)
  • Calendar scheduling for Credit and Strategy Investment Directors for activities between Aviva Investors NA, Aviva USA, and Aviva PLC
  • Presentations for Investments and Credit created and uploaded to SharePoint for parent company meetings.

Office Team Assignments - Administrative Assistant

Various
10.2006 - 10.2007
  • Administrative Assistant role in a law office in Johnston, Syngenta Seeds in Slater, Putco in Story City and Legal assistant at the Smith, Schneider, Stiles & Serangeli Law Firm, Des Moines, Iowa

Senior Executive Assistant

Iowa Telecom
10.1999 - 10.2005
  • Support President and management team
  • Position began as one of five people in a start-up company, going public after five years.
  • Supervision of executive assistants for executive management team
  • Meeting minutes and coordinated conference calls and meetings
  • Worked with board members and bankers
  • Travel arrangements for management: commercial flights, private flights, hotels
  • maintained scheduling of the president's daily agenda.

Administrative Assistant

MidAmerican Energy
05.1998 - 09.1999
  • Support the corporate development team, specializing in merger and acquisition activity.
  • Collaborated with the team, management, and other departments to recommend, develop, and implement innovative organizational strategies to maximize business productivity and support mergers.

Legal Assistant

Guide One Insurance
05.1988 - 05.1998
  • Support for general counseling
  • Oversight of collections, research, and writing
  • Supervised a college intern.

Education

Bachelor of Science - Corporate Financial Management

Upper Iowa University
Fayette, IA
12.2012

Skills

  • Floor and wall projects
  • Project plans and diagrams
  • Business development and planning
  • Understanding of business functions
  • Business understanding
  • Business practices understanding
  • Long-term business planning and execution
  • Business and financial acumen
  • Project development understanding
  • Business operations understanding
  • Project planning and development
  • Project manager supervision
  • Business management and development
  • Project estimation and bidding
  • Residential projects
  • Project and Program Management
  • Business development and retention
  • Understanding of client business requirements

Timeline

Project and Business Manager

Southwestern Custom Construction, L.L.C.
05.2011 - 10.2023

Executive Assistant to Chief Investment Officer & Head of Credit & Strategy Investment Director

Aviva Investors NA
10.2007 - 05.2011

Office Team Assignments - Administrative Assistant

Various
10.2006 - 10.2007

Senior Executive Assistant

Iowa Telecom
10.1999 - 10.2005

Administrative Assistant

MidAmerican Energy
05.1998 - 09.1999

Legal Assistant

Guide One Insurance
05.1988 - 05.1998

Bachelor of Science - Corporate Financial Management

Upper Iowa University