Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Buckius

Lancaster ,OH

Summary

Recent graduate ready to add value to your organization, offering Therapeutic Services in Clinical Mental Health Counseling. Compassionate Counselor Intern with 26 years of experience in community programs. Dedicated to excellent care of persons through an empathetic approach. Thrives in both team-based and independently-motivated settings. Caring and supports clinical teams in implementing care plans. Recognized for providing exceptional emotional support to individuals obtaining help. Supports program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously addresses any need and resolves concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities. Dedicated Community Service Volunteer passionate about engaging in outreach programs and with community. Skilled in identifying resources to meet needs and helping community members obtain benefits and services. Devoted to giving every client a meaningful experience. Hardworking employee with excellent customer service and multitasking. Offers experience in technical abilities with software and applications, ability to handle challenging work, and effective time management skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Outgoing and highly-motivated, with flexible availability pursuing part-time or full-time employment. Has adaptability and exceptional interpersonal skills.

Overview

26
26
years of professional experience

Work History

Community Service Volunteer

Foundation Dinners
Lancaster, OH
06.1998 - Current
  • Assisted with meal preparation and distribution.
  • Assisted with clean-up tasks.
  • Instilled values to help young people make ethical and moral choices.
  • Connected individuals with relevant community resources and coordinated referrals.
  • Facilitated devotion and prayer prior to meals.
  • Lead a congregation's volunteer schedule.

Registered Mental Health Counselor Intern

Christian Counseling Center
Pickerington, OH
9.8-2024 - Current
  • Displayed empathy when working with diverse populations from various cultural backgrounds.
  • Attended professional development workshops to gain knowledge of new therapeutic approaches.
  • Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
  • Developed and implemented treatment plans based on clinical experience and knowledge.
  • Developed treatment plans in collaboration with clients, families, physicians and other healthcare providers.
  • Collected information about clients through interviews, observation, or tests.
  • Counseled family members to assist in understanding, dealing with or supporting clients or patients.
  • Engaged in reflective practice activities to reflect upon own clinical work with clients.
  • Assessed patients for risk of suicide attempts or harmful behavior toward others.
  • Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
  • Monitored client progress through regular reviews of assessment data and feedback from caregivers and family members.
  • Maintained accurate records of client assessments, progress notes and discharge summaries.
  • Assessed client's needs by conducting clinical interviews and administering psychological tests.
  • Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
  • Coached clients on developing strategies for managing difficult emotions or situations.
  • Provided referrals to community resources such as housing assistance, employment support and social service programs.
  • Referred patients or clients to community resources or specialists.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Utilized evidence-based interventions including cognitive behavioral therapy, dialectical behavior therapy and motivational interviewing.
  • Prepared and maintained required treatment records and reports.
  • Adhered to ethical standards set forth by the American Counseling Association.
  • Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.

Server

Kanji Japanese Steakhouse
Lancaster, OH
09.2017 - 09.2024
  • Took food and drink orders of guests.
  • Input orders into computer.
  • Some food and drink preparation.
  • Delivered food and drinks to guests.
  • Cashed out guests.
  • Cleaned most areas of restaurant.
  • Assisted management with customers complaints.

Counseling Secretary

Faith Based Counseling
Lancaster, OH
09.2017 - 09.2022
  • Maintained positive working relationship with fellow staff and management.
  • Processed incoming payments from clients, maintained accurate financial records, and issued receipts upon request.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Greeted clients and visitors, answered phone calls, and directed inquiries to the appropriate department.
  • Created new client profiles using software programs such as Microsoft Office Suite or specialized counseling software.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Provided administrative support for counseling staff, including scheduling appointments, preparing documents, and managing correspondence.
  • Maintained patient records in accordance with HIPAA regulations and organizational policies.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Organized client data into electronic filing systems to ensure easy retrieval of information when needed.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Leveraged NextGen and Valent skills to input and compile data gathered from various sources.
  • Understood and followed oral and written directions.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Modified existing software systems to enhance performance and add new features.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Answered up to 25 calls per shift to assist with customer questions and concerns.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Server

Scramblers
Lancaster, OH
12.2007 - 10.2020
  • Helped with hiring employees.
  • Aided in moral building activities.
  • Assisted with discounts via computer for guests' bills.
  • Assisted management with customers complaints.
  • Took food and drink orders of guests.
  • Input orders into computer.
  • Some food and drink preparation.
  • Delivered food and drinks to guests.
  • Cashed out guests.
  • Cleaned most areas of restaurant.

Emmaus Walk Volunteer

Southern Ohio Emmaus Walks
Logan, OH
05.2011 - 10.2019
  • Sponsored over 40 attendees.
  • Spread awareness of the benefits of attending an Emmaus Walk
  • Worked on the logistics team.
  • Assisted the Agape team.
  • Requested to work one-on-one with the attendees during the Walks.
  • Provided transportation for attendees
  • Provided food for attendees.
  • Provided additional needs for attendees.

Prison Ministry Volunteer

Kairos Prison Ministry
Marysville, OH
05.2015 - 10.2015
  • Raised awareness about the positive outcomes of Kairos Prison Ministry regarding a lower rate of recidivism.
  • Raised funds required to be a Kairos volunteer.
  • (Kairos Prison Ministry refers to inmates as "residents.") Gave an encouragement talk to the residents.
  • Assisted in preparing food for residents.
  • Took orders and served food and drinks to residents.
  • Cleaned eating area well.
  • Demonstrated positive social skills to build healthy relationships with teams members and residents.
  • Worked with cross-functional teams to fulfill tasks regarding multiple ways of serving residents.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained open communication with team members, resulting in successful project outcomes.
  • Prioritized and organized tasks to efficiently accomplish goals.

Education

Master of Arts - Clinical Mental Health Counseling

Regent University
Virginia Beach, VA
05-2025

Bachelor of Arts - Psychology

Ohio Christian University
Circleville, OH
06-2020

Human Services

Ohio Christian University
Circleville, OH
06-2018

Skills

  • Activity Planning
  • Event Setup
  • Filing and Recordkeeping
  • Volunteer Recruitment
  • Data Entry
  • Answering Phones
  • Light Housekeeping
  • Personal Companionship
  • Community Outreach
  • Client Advocacy
  • Problem-Solving
  • Ohio Driver's License
  • Flexible Schedule
  • Public Speaking
  • Partnership Building
  • Appointment Setting
  • Documentation Skills
  • Fundraising Events
  • Event Support
  • Client Transport
  • Social Media Posting

Timeline

Server

Kanji Japanese Steakhouse
09.2017 - 09.2024

Counseling Secretary

Faith Based Counseling
09.2017 - 09.2022

Prison Ministry Volunteer

Kairos Prison Ministry
05.2015 - 10.2015

Emmaus Walk Volunteer

Southern Ohio Emmaus Walks
05.2011 - 10.2019

Server

Scramblers
12.2007 - 10.2020

Community Service Volunteer

Foundation Dinners
06.1998 - Current

Registered Mental Health Counselor Intern

Christian Counseling Center
9.8-2024 - Current

Master of Arts - Clinical Mental Health Counseling

Regent University

Bachelor of Arts - Psychology

Ohio Christian University

Human Services

Ohio Christian University

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Nancy Buckius