Nancy Byers
Bentleyville,PA
Summary
Dynamic Medication Administrator Trainer at Washington-Greene Alternative Residential Services, skilled in vital signs monitoring and HIPAA compliance. Successfully enhanced team efficiency by training staff on medication protocols and identifying adverse reactions, ensuring optimal resident care and safety. Committed to fostering a collaborative environment for effective health interventions.
Overview
38
38
years of professional experience
Work History
ODP Certified Investigator
Washington-Greene Alternative Residential Services
07.2016 - Current
- Conducted comprehensive investigations to assess compliance with regulatory standards.
- Analyzed evidence and documentation to identify discrepancies and potential violations.
- Collaborated with law enforcement and social services to ensure case resolution.
- Developed detailed reports outlining investigation findings and recommendations for improvement.
Medication Administrator Trainer
Washington-Greene Alternative Residential Services
08.1987 - Current
- Administered medication to residents, ensuring adherence to prescribed schedules and protocols.
- Monitored resident health status, reporting changes to interdisciplinary team for timely intervention.
- Trained new staff on medication administration procedures and safety protocols, enhancing team efficiency.
Residential Program Manager
Washington-Greene Alternative Residential Services
08.1987 - Current
- Developed and implemented program strategies to enhance resident engagement and satisfaction.
- Oversaw daily operations, ensuring compliance with regulatory standards and best practices.
- Coordinated staff training programs to improve service delivery and team performance.
- Led multidisciplinary team meetings to address resident needs and program improvements.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
- Facilitated smooth transitions for new residents moving into the program by coordinating orientation schedules, completing intake assessments, and addressing any immediate concerns or needs.
- Promoted independence among residents by developing personalized skill-building activities in daily living tasks such as meal preparation or self-care routines.
- Developed strong relationships with residents'' families through consistent communication, involvement in care planning, and addressing concerns promptly.
- Ensured compliance with state regulations and accreditation standards by regularly reviewing policies and procedures, conducting internal audits, and initiating corrective actions as needed.
- Evaluated program effectiveness regularly using data analysis techniques, adjusting strategies as needed to continually improve resident outcomes.
- Improved resident satisfaction by implementing person-centered care plans and individualized support strategies.
- Coordinated with healthcare providers to ensure timely access to necessary medical services for each resident within the program.
- Implemented quality assurance measures for the residential program to ensure high standards of care and service delivery were consistently met.
- Enhanced program efficiency through the development and implementation of streamlined administrative processes.
- Provided ongoing coaching and mentoring to staff members for professional growth and skill development.
- Created a supportive living environment where residents felt comfortable expressing their thoughts or emotions openly during group sessions or one-on-one meetings.
- Managed documentation requirements efficiently by maintaining accurate records on resident progress notes case files treatment plans.
- Improved safety protocols within the residential program with thorough staff training on emergency procedures and risk management.
- Implemented evidence-based practices for behavioral management to promote a safe living environment for all residents.
- Reduced staff turnover by fostering a positive work environment, providing training opportunities, and offering regular feedback to team members.
- Fostered a strong sense of teamwork among staff members by holding regular meetings, providing clear expectations, and recognizing accomplishments.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enforced policies and safety standards through building and room rounds.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Developed, implemented and monitored residential policies and procedures.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Collaborated with residential team to maximize effective and efficient operations.
Education
No Degree - Special Education
Slippery Rock University of Pennsylvania
Slippery Rock, PASkills
- Vital signs monitoring
- HIPAA compliance
- Adverse reaction identification
- Medication reconciliation
- Risk assessment
- Investigation management
- Interviewing witnesses
- Interrogation skills
- Witness interviews
- Risk analysis
- Evidence processing
- Calm in crisis situations
- Records management
- Emergency safety plans
Timeline
ODP Certified Investigator
Washington-Greene Alternative Residential Services
07.2016 - Current
Medication Administrator Trainer
Washington-Greene Alternative Residential Services
08.1987 - Current
Residential Program Manager
Washington-Greene Alternative Residential Services
08.1987 - Current
No Degree - Special Education
Slippery Rock University of Pennsylvania