Nancy Canovas
Miramar,FL
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
25
25
years of professional experience
Work History
Insurance Sales Agent
Del Toro Insurance
07.2024 - 12.2024
- Collaborated with team members to share best practices and improve sales strategies.
- Reviewed and analyzed policy documents to ensure compliance with regulations.
- Addressed client inquiries regarding policy coverage and claims to enhance understanding and trust.
- Provided personalized service for enhanced customer satisfaction and loyalty.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Expanded client base by generating referrals from satisfied customers and networking within the community.
- Effectively managed multiple accounts simultaneously, prioritizing tasks based on urgency and importance.
Accounts receivable cashier manager
Market, INC.
12.2022 - 03.2024
- Managed daily finance services for smooth business operations.
- Prepared client quotes and invoicing to create stable cash flow.
- Analysed financial performance to implement key improvement strategies.
- Reviewed bookkeeping and management accounts to achieve clear and correct reports.
- Applied advanced Excel skills to efficiently analyse large data sets.
Legal advisor
Metrican
01.2017 - 07.2020
- Protected clients' interests when providing legal advice.
- Provided effective client support by establishing facts and advising on available legal options.
- Created legal documents and contracts for official use.
- Advised on contract and procurement law and provided business solutions to reduce risk exposure.
- Adhered to legal regulations when conducting investigations or giving advice.
- Handled official documents to maintain privacy, authenticity and accuracy.
- Reviewed legal documentation and bank agreements to translate and simplify legal jargon for clients.
- Proposed innovative business solutions to preserve and expand business opportunities.
- Assisted corporate governance manager with data protection and freedom of information compliance.
Attorney
Boyeros Law Firm
02.2000 - 04.2016
- Provided knowledgeable advice covering Civil Law legal matters.
- Prepared case matter with robust evidence, disclosure and pleading documentation.
- Safeguarded client interests throughout legal proceedings.
- Managed property sales transactions according to legal requirements.
- Offered helpful, informative legal advice to clients, colleagues and external practitioners.
- Developed and delivered company strategy, responding to legal changes and developments.
- Referred clients to legal aid solicitors and supported legal action through case closure.
- Negotiated client settlements to limit costly court proceedings in legal disputes.
- Educated legal colleagues on best practices to uphold company standards.
- Reported on casework to enable progress and performance monitoring.
Education
Certificate Of Completion - Health Care Management
Amalia's Community Behavioral Management
Miami, FL11.2024
Certificate Of Completion - Health Care Administration
Florida Health Institute
Miami, FL06.2024
Diploma of Higher Education - Marketing & Public Relations
University of Havana
Havana, Cuba04.2013
Diploma of Higher Education - Mediation
University of Havana
Havana, Cuba03.2010
Bachelor of Arts - Legal
University of Havana
Havana, Cuba06.1994
Skills
- Documentation and reporting
- Organization and multitasking
- Relationship building
- Conflict resolution
- Client advocacy
- Care coordination
- Case planning
- Records management
- Social work
- Family education
- Ethical judgment
- Report writing
Name & contact
Languages
English
Intermediate
B1
Personal Information
Timeline
Insurance Sales Agent
Del Toro Insurance
07.2024 - 12.2024
Accounts receivable cashier manager
Market, INC.
12.2022 - 03.2024
Legal advisor
Metrican
01.2017 - 07.2020
Attorney
Boyeros Law Firm
02.2000 - 04.2016
Diploma of Higher Education - Marketing & Public Relations
University of Havana
Diploma of Higher Education - Mediation
University of Havana
Bachelor of Arts - Legal
University of Havana
Certificate Of Completion - Health Care Management
Amalia's Community Behavioral Management
Certificate Of Completion - Health Care Administration
Florida Health Institute
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