Nancy Caracciolo
Hicksville,NY
Summary
Proven Security Guard with a track record of maintaining a safe environment at St Francis Hospital through effective surveillance and rapid emergency response. Skilled in security camera monitoring and adept at verbal communication, successfully deescalated conflicts and ensured compliance with policies. Demonstrated ability to enhance workplace safety and provide exceptional customer service.
Overview
6
6
years of professional experience
Work History
Security Guard
St Francis Hospital
04.2022 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Responded quickly to incidents and assessed active situations for security concerns.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Security Guard
Contemporary Services Corporation.
08.2018 - 09.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Education
Liberal Arts
Nassau Community College
Garden CityHigh School Diploma -
Hicksville High School
Hicksville, NY06.1976
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
Timeline
Security Guard
St Francis Hospital
04.2022 - Current
Security Guard
Contemporary Services Corporation.
08.2018 - 09.2022
Liberal Arts
Nassau Community College
High School Diploma -
Hicksville High School
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