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Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nancy Carlson

certify Phlebotomist Technician
Tarpon Springs,FL

Languages

Spanish
Native or Bilingual

Summary

Excellent Customer and patient Service with more than 10 years experience. Certified Phlebotomist with 2 years of experience on adults and kids,well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Works well on a team. Expirenced,dedicated bilingual customer service professional with multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Phlebotomist Technician

Quest Diagnostics
Clearwater, FL
10.2020 - Current
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control. Stocked phlebotomy cart or carrier with appropriate supplies.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation. Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Organized daily work based on collection priority.
  • Packaged and shipped specimens to central lab daily.
  • Labeled transfer tubes,urinalysis and stool samples followed exact directions for handling and storing specimens for transport.
  • Reviewed patient records for accuracy and completeness.
  • Perform 4000 plus successful venipunctures.

Preschool Teacher's Assistant

Excel Learning Center & Child Care
Palm Harbor, FL
12.2019 - 09.2020
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Engaged and entertained children through recreational and educational activities.
  • Assisted teacher by developing lesson plans to meet educational goals for each child

Assistant Store Manager

Circle K
Naples, FL
03.2010 - 09.2010
  • Maintained positive customer relationships by responding quickly to customer service inquiries to increased customer volume.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings. Processed payments for credit and debit cards and returned proper change for cash transactions. Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Education

Phlebotomy Technician - Phlebotomy

Aguilas International
Tampa,Fl
06.2021

GED -

West Georgia Technical College
La Grange, GA
05.2017

Skills

  • Butterfly Venipuncture ,Vacuum Tube and Syringe Use,Glucose,Biometrics and Drug Screens
  • Patient Data Management Systems,Quality Patient Care,Patient Relations,Customer satisfaction,recording data
  • Quality control guidelines
  • Organization and Time Management

Certification

  • PT - Phlebotomy Technician

Timeline

Phlebotomist Technician

Quest Diagnostics
10.2020 - Current

Preschool Teacher's Assistant

Excel Learning Center & Child Care
12.2019 - 09.2020

Assistant Store Manager

Circle K
03.2010 - 09.2010

Phlebotomy Technician - Phlebotomy

Aguilas International

GED -

West Georgia Technical College

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