Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Carrasquillo

Riverview

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.

Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.

Communicative Receptionist recognized for providing first-rate support for corporate decision-makers. Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor.

Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.

Overview

22
22
years of professional experience
1992
1992
years of post-secondary education

Work History

Receptionist

Biggers Family Medicine
Brandon
02.2004 - 08.2025
  • Greeted patients warmly and directed them to appropriate services.
  • Managed appointment scheduling and maintained an organized calendar for providers.
  • Answered phone calls promptly and addressed patient inquiries efficiently.
  • Processed patient intake forms and ensured accurate information entry.
  • Coordinated communication between medical staff and patients effectively.
  • Maintained office supplies inventory and ordered necessary materials as needed.
  • Ensured a clean, welcoming reception area for all visitors and patients.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Updated and recorded customer or client information to maintain accounts.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Processed payments and updated accounts to reflect balance changes.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Education

Manuela Torro Maurice
Caguas , PR

Skills

  • Appointment scheduling
  • Patient intake processing
  • Office supply management
  • Data entry accuracy
  • Calendar organization
  • Customer relationship management
  • Communication coordination
  • Record maintenance
  • Payment processing
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Effective communication
  • Time management
  • Administrative support
  • Spreadsheet tracking
  • Telephone skills
  • Service-oriented mindset
  • Strategic planning
  • Information protection
  • Relay hearing-impaired calls
  • Calm demeanor
  • Meticulous and organized
  • Recordkeeping and bookkeeping
  • Document management
  • Project coordination
  • Calendar management
  • Record preparation
  • Scheduling
  • Office equipment operations
  • Multi-line telephone skills
  • Business correspondence
  • Technical support
  • Phone etiquette
  • Meeting preparation
  • Mail distribution
  • Document control
  • Professional demeanor

Timeline

Receptionist

Biggers Family Medicine
02.2004 - 08.2025

Manuela Torro Maurice