Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nancy Chacon

Houston,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Family Service Counselor

SCI
01.2024 - 08.2024
  • Creating Contracts
  • Making Calls
  • Creating emails with effective communication
  • Meeting quota every month
  • Being able to create Spreadsheets
  • Creating Calendar invites
  • Efficient in Time managements and meeting activity goals
  • Advocated for clients' best interests when interacting with other professionals, ensuring that their needs were prioritized and met.
  • Assisted with advanced arrangements for individuals and couples.
  • Maintained detailed case documentation for accurate record-keeping purposes while adhering to confidentiality standards and ethical practices.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
  • Responded to in-person and telephone requests for information about company offerings.
  • Participated actively in weekly sales meetings, sharing insights from personal experiences that contributed to team success.
  • Supported families on day of interment to resolve any problems and answer questions.
  • Developed individualized care plans for clients, taking into account unique needs, preferences, and cultural backgrounds.

Teacher

KIPP
09.2019 - 10.2023
  • Leadership
  • Solution Oriented
  • Teamwork
  • Time Management
  • Patient and empathetic kindergarten teacher with 2+ years experience supervising and mentoring 24 students at a time
  • Able to collaborate on all school functions
  • Skilled with implementing activities which meet academic standards
  • Efficient in measuring academic progress and data
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
  • Enhanced students' critical thinking and problem-solving skills through project-based learning.
  • Created and developed lesson plans to meet students' academic needs.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Developed and implemented classroom routines to address varying student needs.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.

After School Teacher/Tutor

Houston Kidz Academy
02.2017 - 08.2018
  • Supervise and monitor the safety of children
  • Organize activities and implement a curriculum that allows children to learn and explore their interests
  • Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs
  • Develop schedules and routines to ensure children have enough physical activity, rest, and play time
  • Assist children with any learning task, such as homework, quizzes, projects
  • Prepare meals and organize meal times and snacks for children
  • Confer with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems
  • Perform general personnel functions, such as supervision, and training
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.
  • Introduced creative learning strategies that catered to diverse learner needs, enhancing overall educational experience.
  • Boosted students'' confidence in their abilities through positive reinforcement and constructive feedback.
  • Created engaging study materials to help reinforce key concepts for better retention.
  • Supported students with helpful study habits and exam strategies.
  • Enhanced student comprehension by incorporating interactive activities and personalized attention.
  • Supported development of organizational skills, time management techniques, and study habits among students.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Promoted critical thinking skills by guiding students in problem-solving processes across various subject areas.
  • Motivated students with accurate feedback and positive reinforcement.
  • Prepared food and served meals and refreshments to 30children.
  • Prepared after-school enrichment activities for children to encourage student participation.
  • Participated in professional development opportunities, staying up-to-date on best practices in education and refining teaching skills.

Child Counselor

YMCA
10.2015 - 06.2016
  • Assist classroom teachers with developing lesson plans, projects, arts and crafts and activities that utilize play to engage children to learn
  • Administered education through song and activities that related to the established lesson plans
  • Demonstrated to children how to develop good hygiene (washing of hands and cleaning of face) and how to use the restroom properly (potty training)
  • Assist classroom teachers with keeping track of children by taking a head count three times an hour to ensure the safety and location of each child
  • Administered snacks and meals to children
  • Assisted in putting children in nap time to ensure proper rest

Sales Associate

Ashley Stewart
05.2014 - 08.2015
  • Greeted customers upon initial contact and made them feel welcome in the store
  • Assisted customers with locating desired style of clothing and providing advice on the matching or items to achieve desired fashion look
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Utilized register to conduct sales transactions and receive payment
  • Opened and closed cash registers by performing tasks such as counting money, separating charge slips, coupons, vouchers, balancing cash drawers and making deposits
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained clean and organized sales floor, ensuring efficient shopping experience for customers.

Education

Bachelors - Social Science

University of Houston Downtown
1 Main St, Houston, TX 77002
05.2018

High School Diploma -

Jefferson Davis High School
Houston, TX
05.2011

Skills

  • MS Word
  • Excel
  • PowerPoint
  • Safe and engaging learning environment
  • Articulate communicator
  • Self-motivated
  • Critical thinking
  • Patience
  • Communication
  • Organization
  • Imaginative Thinking
  • Leadership
  • Solution Oriented
  • Teamwork
  • Time Management
  • Handling large amounts of money
  • Fast Learner
  • Creating Spreadsheets
  • Creating Contracts
  • Making Calls
  • Creating emails
  • Meeting quota
  • Creating Calendar invites
  • Efficient in Time management

Languages

Spanish
Native or Bilingual

Timeline

Family Service Counselor

SCI
01.2024 - 08.2024

Teacher

KIPP
09.2019 - 10.2023

After School Teacher/Tutor

Houston Kidz Academy
02.2017 - 08.2018

Child Counselor

YMCA
10.2015 - 06.2016

Sales Associate

Ashley Stewart
05.2014 - 08.2015

Bachelors - Social Science

University of Houston Downtown

High School Diploma -

Jefferson Davis High School
Nancy Chacon