Nancy Chacon
Houston,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Family Service Counselor
SCI
01.2024 - 08.2024
- Creating Contracts
- Making Calls
- Creating emails with effective communication
- Meeting quota every month
- Being able to create Spreadsheets
- Creating Calendar invites
- Efficient in Time managements and meeting activity goals
- Advocated for clients' best interests when interacting with other professionals, ensuring that their needs were prioritized and met.
- Assisted with advanced arrangements for individuals and couples.
- Maintained detailed case documentation for accurate record-keeping purposes while adhering to confidentiality standards and ethical practices.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales by establishing rapport with customers and identifying their needs.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
- Responded to in-person and telephone requests for information about company offerings.
- Participated actively in weekly sales meetings, sharing insights from personal experiences that contributed to team success.
- Supported families on day of interment to resolve any problems and answer questions.
- Developed individualized care plans for clients, taking into account unique needs, preferences, and cultural backgrounds.
Teacher
KIPP
09.2019 - 10.2023
- Leadership
- Solution Oriented
- Teamwork
- Time Management
- Patient and empathetic kindergarten teacher with 2+ years experience supervising and mentoring 24 students at a time
- Able to collaborate on all school functions
- Skilled with implementing activities which meet academic standards
- Efficient in measuring academic progress and data
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Fostered student curiosity and interest through creative hands-on activities.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
After School Teacher/Tutor
Houston Kidz Academy
02.2017 - 08.2018
- Supervise and monitor the safety of children
- Organize activities and implement a curriculum that allows children to learn and explore their interests
- Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs
- Develop schedules and routines to ensure children have enough physical activity, rest, and play time
- Assist children with any learning task, such as homework, quizzes, projects
- Prepare meals and organize meal times and snacks for children
- Confer with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems
- Perform general personnel functions, such as supervision, and training
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Introduced creative learning strategies that catered to diverse learner needs, enhancing overall educational experience.
- Boosted students'' confidence in their abilities through positive reinforcement and constructive feedback.
- Created engaging study materials to help reinforce key concepts for better retention.
- Supported students with helpful study habits and exam strategies.
- Enhanced student comprehension by incorporating interactive activities and personalized attention.
- Supported development of organizational skills, time management techniques, and study habits among students.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Promoted critical thinking skills by guiding students in problem-solving processes across various subject areas.
- Motivated students with accurate feedback and positive reinforcement.
- Prepared food and served meals and refreshments to 30children.
- Prepared after-school enrichment activities for children to encourage student participation.
- Participated in professional development opportunities, staying up-to-date on best practices in education and refining teaching skills.
Child Counselor
YMCA
10.2015 - 06.2016
- Assist classroom teachers with developing lesson plans, projects, arts and crafts and activities that utilize play to engage children to learn
- Administered education through song and activities that related to the established lesson plans
- Demonstrated to children how to develop good hygiene (washing of hands and cleaning of face) and how to use the restroom properly (potty training)
- Assist classroom teachers with keeping track of children by taking a head count three times an hour to ensure the safety and location of each child
- Administered snacks and meals to children
- Assisted in putting children in nap time to ensure proper rest
Sales Associate
Ashley Stewart
05.2014 - 08.2015
- Greeted customers upon initial contact and made them feel welcome in the store
- Assisted customers with locating desired style of clothing and providing advice on the matching or items to achieve desired fashion look
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Utilized register to conduct sales transactions and receive payment
- Opened and closed cash registers by performing tasks such as counting money, separating charge slips, coupons, vouchers, balancing cash drawers and making deposits
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained clean and organized sales floor, ensuring efficient shopping experience for customers.
Education
Bachelors - Social Science
University of Houston Downtown
1 Main St, Houston, TX 7700205.2018
High School Diploma -
Jefferson Davis High School
Houston, TX05.2011
Skills
- MS Word
- Excel
- PowerPoint
- Safe and engaging learning environment
- Articulate communicator
- Self-motivated
- Critical thinking
- Patience
- Communication
- Organization
- Imaginative Thinking
- Leadership
- Solution Oriented
- Teamwork
- Time Management
- Handling large amounts of money
- Fast Learner
- Creating Spreadsheets
- Creating Contracts
- Making Calls
- Creating emails
- Meeting quota
- Creating Calendar invites
- Efficient in Time management
Languages
Spanish
Native or Bilingual
Timeline
Family Service Counselor
SCI
01.2024 - 08.2024
Teacher
KIPP
09.2019 - 10.2023
After School Teacher/Tutor
Houston Kidz Academy
02.2017 - 08.2018
Child Counselor
YMCA
10.2015 - 06.2016
Sales Associate
Ashley Stewart
05.2014 - 08.2015
Bachelors - Social Science
University of Houston Downtown
High School Diploma -
Jefferson Davis High School
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