Nancy Clifford
Northbridge,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Catering Associate
Constellation Culinary Group
39 Olympia Ave, MA
03.2023 - Current
- Train new hires on proper sanitation procedures as well as safe food handling techniques.
- Maintain cleanliness of catering areas, including kitchen, dining room, and service areas.
- Ensure compliance with health department regulations regarding safe food handling practices.
- Prepare hot and cold dishes according to recipes or special requests from customers.
- Collaborate with other staff members to ensure smooth delivery of services.
- Deliver prepared meals to designated locations within specified time frames.
- Assist in loading, unloading catering vehicles before, after events.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
- Filled in for absent workers by performing wide variety of food service work.
- Prepared workstations with ingredients and tools to increase efficiency.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Carried food supplies, equipment and utensils to and from storage and work areas.
- Stored food in designated containers and storage areas to prevent spoilage.
Food Service Worker
TRIO Community Meals
Southborough, MA
09.2021 - 03.2023
- Performed packaging duties by following instructions and safety regulations.
- Maintained a clean and organized work area throughout the shift.
- Inspected food products for defects, damage or contamination before packing them.
- Ensured that proper labeling and coding is followed while packing items.
- Loaded and unloaded materials onto pallets for transport to other departments.
- Assembled boxes and containers for packaging purposes.
- Sealed packages with adhesive tape or other sealing machines as required.
- Recorded product information such as lot numbers, expiration dates. on documents.
- Operated machinery such as shrink wrap machine, bagging machine, strapping machine. safely according to company standards.
- Reported any damaged equipment or malfunctioning machinery immediately to supervisors.
- Assisted in maintaining inventory levels of packaging supplies and materials.
- Monitored temperature controls during the packaging process to maintain quality standards.
- Cleaned work areas including floors and machines at the end of each shift.
- Adhered to safety procedures when using chemicals or hazardous substances during the packaging process.
- Communicated effectively with team members regarding production goals and objectives.
- Broke down, cleaned and sanitized work stations at end of shift.
- Inspected finished food products for quality and adherence to customer specifications.
- Set up work stations, prep tables, service counters and steam tables.
- Followed production list provided by supervisor.
- Removed damaged or inferior materials to prepare products for packaging.
- Cleared machine jams to reset malfunctions for production line.
- Removed finished products from machines and separated rejected items based on standard grading qualifications.
Professional Dog Walker
Just Paws
Natick, MA
11.2016 - 03.2020
- Conducted daily health checks on the animals to ensure they were in good condition before each walk.
- Maintained accurate records of client information, including contact details, payment information, pet profiles, and medical history.
- Provided positive reinforcement through rewards-based training techniques during walks.
- Cleaned up after dogs while walking them to keep public areas clean and safe.
- Communicated with pet owners regularly regarding their dog's progress or any issues that arose while walking them.
- Monitored behavior changes in the animals and reported any concerns to their owners promptly.
- Ensured proper hydration for all animals under my care during walks by providing water breaks as needed.
- Adhered to strict safety protocols when handling leashes and collars.
- Walked dogs while enforcing good behavior and manners.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Scheduled dog walking services and collected payments from pet owners.
- Attracted new clients through referrals and word-of-mouth marketing.
- Cared for pets during owners' absences.
- Fed animals twice daily and refilled water dish.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Reported dog behavior issues and medical concerns to owner for prompt resolution.
- Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
- Built rapport with dogs using verbal affirmations, petting and approved treats.
- Assessed animals for injury and illness.
- Followed precise feeding instructions and schedules for animals under care.
- Administered pet medications as asked by owner
- Administered light medical care while owners away if needed
Diet Aide
Shrewsbury Nursing Home & Rehabilitation
Shrewsbury, Massachusetts
02.2013 - 11.2016
- Assisted in the preparation of meals for patients according to dietary requirements.
- Organized kitchen areas and equipment.
- Monitored expiration dates on all food items to ensure freshness.
- Ensured compliance with safety standards in the kitchen area.
- Cleaned up after meals were served as well as during meal service times.
- Ensured that all food items were properly labeled and stored correctly according to health regulations.
- Observed special diets prescribed by physicians or dietitians for individual patients or residents.
- Collaborated with chefs, cooks, and other staff members to ensure quality meal services.
- Provided assistance to nursing staff regarding patients' dietary needs.
- Inspected dishes before they were served to ensure they met quality standards.
- Responded promptly to resident requests for special foods or beverages.
- Adhered to local, state, and federal regulations related to food handling procedures.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
- Treated patients and team members with dignity and respect.
- Served food and beverage items to residents, meeting therapeutic diets.
- Cleaned and maintained dining room during and after each meal service.
- Stocked food and other supplies for main kitchen and units.
- Engaged with residents to provide positive and enriching experiences.
- Delivered snacks to nurse station for distribution to specific residents.
- Set tables before patients arrived to maintain meal plan productivity.
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed recipes to prepare meals according to customer specifications.
- Checked freshness of food and ingredients prior to use.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
- Organized walk-in coolers and freezers according to established guidelines.
- Assisted in serving meals to customers as needed.
- Cooked meats, fish, poultry or other foods using various methods such as baking, frying or grilling.
- Measured ingredients accurately using measuring cups and spoons.
- Seasoned cooked dishes properly before serving them.
- Communicated effectively with fellow staff members regarding meal preparations.
- Ensured that all dishes were prepared correctly by tasting them before serving.
- Discarded spoiled food items immediately following established procedures.
- Trained new employees on proper techniques of preparing meals safely.
- Kept the kitchen area clean at all times during shifts.
Physical Therapy Aide
Health S.O.S Physical Therapy
Babylon, NY
09.2009 - 08.2011
- Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
- Maintained accurate records of patient progress, including vital signs, range-of-motion measurements and other relevant information.
- Provided massage therapy to patients under the supervision of a licensed physical therapist.
- Conducted exercises with patients as prescribed by the physical therapist in order to improve strength and flexibility.
- Monitored patients during exercise sessions to ensure proper technique is being used and to provide additional instruction when necessary.
- Performed administrative tasks such as scheduling appointments, answering phones and maintaining patient files.
- Prepared treatment rooms prior to patient arrivals by cleaning surfaces, stocking supplies and ensuring all safety protocols are followed.
- Helped maintain a safe environment for both staff members and patients by following infection control policies.
- Maintained office and therapy equipment by cleaning and making minor repairs.
- Managed and ordered supplies to maintain inventory stock.
Sterile Processor
St. Charles Hospital
Port Jefferson, NY
10.2007 - 09.2009
- Conducted daily cleaning, disinfection and sterilization of surgical instruments and supplies.
- Maintained accurate records for sterilized equipment and instrument tracking system.
- Performed quality control tests on all equipment to ensure proper functioning.
- Assembled trays for various surgeries according to surgeon preference or hospital protocol.
- Adhered to safety protocols when handling hazardous materials such as bio-hazardous waste.
- Inspected medical instruments prior to decontamination and sterilization process.
- Ensured that sterile supplies were stored in a safe, secure environment.
- Monitored the inventory levels of sterile supplies and alerted supervisor when restocking was needed.
- Operated autoclaves, steamers, ultrasonic cleaners and other sterilizing devices.
- Verified accuracy of patient information on labels before packaging items for delivery to operating rooms.
- Followed universal precautions while preparing sterile items for use in the operating room.
- Disassembled used instruments following surgery, cleaned them thoroughly with appropriate solutions, then reassembled them per manufacturer instructions.
- Distributed sterile supplies throughout the facility based on departmental needs.
- Maintained a neat work area at all times including organizing storage areas regularly.
- Strictly adhered to policies regarding security access into restricted areas containing sensitive materials.
- Prepared trays, instrument packs and surgical sets.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Packaged instruments into peel pouches and properly labeled pouches.
- Readied instruments for sterilization procedures and completed decontamination protocols.
- Changed autoclave charts daily by dating and initialing each chart load.
- Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition.
- Recorded results of biological and diagnostic tests.
- Set proper temperature, pressure and parameters for steam machines to prepare for instrument cleaning.
Veterinary Assistant
Island Veterinary Hospital
Coram, NY
07.2005 - 10.2007
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Provided detailed patient care instructions to pet owners.
- Maintained accurate medical records of all patients.
- Cleaned and sterilized exam rooms between appointments.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Prepared laboratory slides for microscopic examinations.
- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Recorded patient food and water intake and output levels on a daily basis.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Dispensed medications orally or topically as directed by veterinarian.
- Ensured that cages were kept clean at all times.
- Ordered medication refills when needed.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Responded promptly to emergency calls after hours.
- Provided emotional support to pet owners during difficult times.
- Educated clients on proper animal health care routines.
- Released patients to owners with care directions from veterinary staff.
- Communicated with veterinarians and staff members to maintain patient flow.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Trained new veterinary staff on office procedures and requirements.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
- Sterilized and maintained veterinary care instruments and equipment.
Vet Assistant
Alton Veterinary Clinic
Alton, NH
10.1999 - 06.2005
- Stocked supplies necessary for veterinary treatments.
- Ensured that all equipment was properly maintained and calibrated.
- Cared for hospitalized animals under direction of veterinarian staff.
- Provided emotional support to pet owners when needed.
- Performed administrative tasks related to filing paperwork and scheduling appointments.
- Assisted veterinarians with physical examinations of animals.
- Provided basic care and maintenance for animals in the facility.
- Recorded patient histories, patient observations, treatments, and medications administered.
- Cleaned and sterilized surgical instruments before and after procedures.
- Monitored vital signs during surgery and anesthesia recovery.
- Administered injections, immunizations, prescribed medications, and intravenous fluids as instructed by veterinarian.
- Prepared food for animals according to instructions from veterinarian or pet owners.
- Maintained medical records on each animal seen in clinic.
- Ordered laboratory tests requested by veterinarian such as urinalysis, fecal exams, cultures .
- Observed behavior of patients to detect symptoms of illness or injury.
- Performed routine lab work including blood draws and other specimen collection techniques.
- Gave post-operative instructions to pet owners regarding home care of their pets.
- Assisted with surgical preparation including prepping the animal for surgery.
- Communicated effectively with clients regarding their pet's health status.
- Maintained cleanliness of exam rooms between appointments.
- Communicated with veterinarians and staff members to maintain patient flow.
- Assisted veterinarians in examining animals.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Released patients to owners with care directions from veterinary staff.
- Obtained information and history from clients to maintain medical charts.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Trained new veterinary staff on office procedures and requirements.
- Helped veterinarian with neutering, tooth removal and casting broken bones.
- Cleaned and maintained kennels, holding areas and surgical rooms.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Clipped animals' claws and polished teeth to maintain hygiene.
Education
Certificate - Sterile Processing Technology
Purdue University
West Lafayette, IN03-2009
Some College (No Degree) - Liberal Arts and Sciences
Suffolk County Community College
Selden, NYSkills
- Food Preparation Techniques
- Chef Assistance
- Food Storage Safety
- Kitchen Station Organization
- Food Assembly
- Inventory Monitoring
- Hygiene Standards
- Animal Restraint
- Animal Safety
- Gowning and Gloving Procedures
- Cleaning and Sanitizing
- Time Management
- Medical Terminology
- Specimen Processing
- Data Entry
Certification
- Serve Safe Certificate
Timeline
Catering Associate
Constellation Culinary Group
03.2023 - Current
Food Service Worker
TRIO Community Meals
09.2021 - 03.2023
Professional Dog Walker
Just Paws
11.2016 - 03.2020
Diet Aide
Shrewsbury Nursing Home & Rehabilitation
02.2013 - 11.2016
Physical Therapy Aide
Health S.O.S Physical Therapy
09.2009 - 08.2011
Sterile Processor
St. Charles Hospital
10.2007 - 09.2009
Veterinary Assistant
Island Veterinary Hospital
07.2005 - 10.2007
Vet Assistant
Alton Veterinary Clinic
10.1999 - 06.2005
Certificate - Sterile Processing Technology
Purdue University
Some College (No Degree) - Liberal Arts and Sciences
Suffolk County Community College
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