Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Door Dash
Englewood, FL
06.2020 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Verified orders prior to completing deliveries to avoid customer complaints.
Talent Manager and Reporter
Curtain Call Records/ Rock Rage Radio
Cleveland, OH
01.2019 - 06.2021
Developed contacts with individuals and organizations, applying effective strategies and techniques to promote client success.
Negotiated with managers, promoters and performers regarding client contractual rights and obligations.
Met with clients to discuss goals and develop strategies for music industry career success.
Met with industry connections to discuss opportunities and advocated for clients well-suited for specific work.
Night Club Manager
Music Lynxx
Mentor On The Lake, OH
01.2015 - 03.2019
Planned, organized and coordinated special events and celebrations.
Recruited, hired and trained to develop high-performing staff.
Raised club traffic and brand reach with innovative online promotions.
Implemented new concepts to maximize profitability.
Delivered savings by negotiating cost-effective contracts with vendors.
Cut waste by identifying and targeting operational discrepancies.
Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Led efforts to conceive, develop and execute thematically aligned entertainment programming.
Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
Conducted site visits, artist walkthrough and other pre-event meetings with third parties to explain event objectives, site restrictions and performance expectations.
Stayed abreast of entertainment offerings within marketplace to evaluate and report trends, opportunities and competition.
Building Operations Manager
5500 South Marginal LLC
Cleveland, OH
01.2013 - 12.2014
Inspected grounds and facilities to identify necessary repairs.
Planned and scheduled general maintenance, major repairs, and remodeling projects.
Managed operations, maintenance, and improvement of properties.
Managed and scheduled contract workers who completed building maintenance and upgrades.
Collected rent, deposits, and payments from tenants.
Directed financial operations for building to maintain optimal budget targets.
Accounts Payable Supervisor
TA TravelCenters Of America
Westlake, OH
03.2006 - 05.2013
Trained and supported new hires to educate on process flow and interdepartmental procedures.
Oversaw monthly accounting close process for timely and accurate reporting of financial information.
Researched all invoices that were past due.
Processed all vendor invoices promptly in accordance with company policy.
Answered multi-line phone system and greeted callers enthusiastically.
Recruited, interviewed and hired new accounts payable employees.
Interacted with corporate vendors, upper management and peers.
Maintained internal controls over disbursement functions in accordance with strict Sarbanes-Oxley guidelines.
Tracked expenditures and prepared reports for records and management review.
Completed month-end closings with journal entries and reconciling accounts.
Processed check disbursements on regular basis and reconciled related ledger.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
Assisted project managers and operations staff with accounting expertise.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Improved office operations by automating client correspondence, record tracking and data communications.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.