NANCY CONSTANCIA
Eden,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Dietary Manager
Concho County Hospital
Eden, TX
11.2016 - Current
- Maintained records of patient diets including any special requirements or restrictions.
- Investigated complaints from patients regarding their dining experience or nutritional needs.
- Attended meetings with other healthcare professionals concerning nutrition-related topics.
- Oversaw the preparation of meals according to established recipes, portion control guidelines and standard operating procedures.
Restaurant Owner
Chuy's BBQ & Catering
Eden, TX
05.2012 - 12.2016
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Optimized profits by controlling food, beverage and labor costs.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Established standards for quality control, customer service, health and safety regulations.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Coordinated catering services when requested by customers .
- Created promotions and special events to attract customers and boost sales.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Managed food preparation, guest interaction, quality control and customer relations.
- Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
Restaurant Manager
Hard 8 Pit BBQ
Brady, TX
06.2001 - 04.2010
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Maintained detailed records of sales transactions and daily shift reports.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Ensured compliance with all food safety regulations and sanitation standards.
- Managed accounts payable, accounts receivable and payroll.
- Updated computer systems with new pricing and daily food specials.
- Delegated work to staff, setting priorities and goals.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
Education
Small Business Administration And Management
Angelo State University
San Angelo, TX08-2007
High School Diploma -
Menard High School
Menard, TX05-1976
Skills
- Hygiene Standards
- Department Oversight
- Inventory Management
- Meal Preparation
Timeline
Dietary Manager
Concho County Hospital
11.2016 - Current
Restaurant Owner
Chuy's BBQ & Catering
05.2012 - 12.2016
Restaurant Manager
Hard 8 Pit BBQ
06.2001 - 04.2010
Small Business Administration And Management
Angelo State University
High School Diploma -
Menard High School
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