Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Nancy Cordaro

Nancy Cordaro

Groveland,MA

Summary

Adept at streamlining operations and enhancing efficiency, I leveraged strong organization and critical thinking skills at Marymount College to significantly improve office productivity and interdepartmental relations. With a knack for professional communication and a dedicated team spirit, I excel in roles requiring meticulous document control and discretion. I bring a positive, calm and friendly attitude to work daily as evidenced by my success at Pentucket Schools. Friendly, positive and experienced in office administration make me a qualified candidate for this position.

Overview

14
14
years of professional experience

Work History

Administrative Assistant to the Dean

Marymount College
  • Assisted in the hiring process for new faculty members by coordinating interviews and gathering relevant documentation for review.
  • Safeguarded departmental resources through proper inventory management, ordering supplies when needed while staying within budget constraints.
  • Reduced errors in reporting by meticulously proofreading documents before submission or distribution to relevant parties.
  • Enhanced office productivity by managing the Dean''s calendar, scheduling appointments, and organizing meetings.
  • Improved interdepartmental relations by collaborating with other administrative assistants on campus-wide initiatives.
  • Enhanced document organization by creating filing systems that streamlined retrieval of essential records.
  • Provided exceptional customer service to students, staff, and visitors, addressing inquiries and resolving issues promptly.
  • Maintained office supply inventory and ordered supplies.
  • Supported the Dean in decision-making by conducting research and preparing comprehensive reports on various topics.
  • Expedited resolution of student concerns through efficient routing of inquiries to appropriate academic advisors or faculty members.
  • Prepared records such as agendas, notices and minutes.
  • Maintained confidentiality of sensitive information by adhering to strict data privacy policies and procedures.
  • Contributed to a positive work environment by assisting colleagues with tasks as needed and fostering collaboration among team members.
  • Collaborated with faculty members to coordinate events, ensuring smooth execution and positive outcomes.
  • Optimized workspace efficiency through routine maintenance of office equipment, troubleshooting issues as needed.
  • Arranged programs and events with guest speakers and catering.
  • Handled incoming calls and correspondence and responded as directed.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Performed research to collect and record industry data.
  • Supported students with special needs by coordinating accommodations according to established guidelines.
  • Streamlined registration processes for students, ensuring timely access to essential testing information.
  • Promoted academic excellence through diligent oversight of exam procedures and rules compliance.
  • Delivered reliable support during high-volume periods such as midterms or finals weeks – assisting with room setup, technology troubleshooting, or any additional tasks as needed.
  • Enhanced test-taking experience by implementing efficient administration procedures.
  • Improved testing environment by organizing and managing all necessary materials and resources.
  • Ensured accurate test results by effectively monitoring and proctoring examinations.
  • Increased efficiency by maintaining detailed records of administered tests, scores, and other relevant information.

Office Administrator

R&D Site Development
10.2019 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Paraprofessional/Building Aide/Substitute

Pentucket Regional School District
10.2016 - 07.2019
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
  • Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
  • Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Helped teachers manage bus loading and unloading.
  • Prepared reports and maintained administrative records.

Dental Assistant / Admin Support

Daniel Brennan DMD
04.2010 - 07.2015
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Prepared patient x-rays and images for dentist review.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.

Education

Bachelor Of Science - Nursing Administration

Utica College
Utica, NY

Skills

  • Strong Organization
  • Document Preparation
  • File Management
  • Meeting Scheduling
  • Calendar Management
  • Expense Reporting
  • Time Management
  • Critical Thinking
  • Computer Skills
  • Dedicated Team Player
  • Professional Communication
  • File Organization
  • Verbal Communication
  • Office Administration
  • Strong Problem Solver
  • Microsoft Excel
  • Documentation and Recordkeeping
  • Data Entry
  • Computer Proficiency
  • Professional and mature
  • Deadline-oriented
  • Office Management
  • Database entry
  • Excel spreadsheets
  • Invoice Processing
  • Data Collection
  • Resourceful
  • Confidential Document Control
  • Records Management Systems
  • Meeting Arrangements
  • Employee timesheet processing
  • Multi-line phone proficiency
  • Event Coordination

Timeline

Office Administrator

R&D Site Development
10.2019 - Current

Paraprofessional/Building Aide/Substitute

Pentucket Regional School District
10.2016 - 07.2019

Dental Assistant / Admin Support

Daniel Brennan DMD
04.2010 - 07.2015

Administrative Assistant to the Dean

Marymount College

Bachelor Of Science - Nursing Administration

Utica College

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Nancy Cordaro