Nancy Cordero
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Carerite Centers- Glengariff
12.2017 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Customer Service Associate
Marshalls
01.2016 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Make rounds ensuring everything is where they need to be.
Nursing Assistant Intern
Huntington Hills Center For Health & Rehabilitatio
09.2017 - 12.2017
- Improved patient satisfaction by providing compassionate and attentive care.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for patients.
- Supported patients during difficult emotional moments, demonstrating empathy and understanding in challenging situations.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing assistant care.
- assisted in the preparations of units, resident rooms, and beds for receiving resident admissions, transfers, emergencies, and discharges.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Sales Associate
Forever 21
02.2015 - 01.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certified Nursing Assistant
LIEOC- Farmingdale State College
Farmingdale, NYSkills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Bathing assistance
- Compassionate
- Basic life support
- Vital signs monitoring
- Bedside manner
- Dressing assistance
- Safety precautions
- Electronic charting
- Patient-focused care
- Bilingual- Spanish
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA)
- Cardiopulmonary Resuscitation (CPR)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Nursing Assistant
Carerite Centers- Glengariff
12.2017 - Current
Nursing Assistant Intern
Huntington Hills Center For Health & Rehabilitatio
09.2017 - 12.2017
Customer Service Associate
Marshalls
01.2016 - Current
Sales Associate
Forever 21
02.2015 - 01.2016
Certified Nursing Assistant
LIEOC- Farmingdale State College
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