Cosmotoligist
Self Employed Web
- Consistently maintained cleanliness through strict compliance with sanitation guidelines.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Answered phone calls and emails to schedule client appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
- Developed new techniques to improve appearance of customer and provide different looks.
- Enhanced client satisfaction with personalized skincare routines, leading to repeat business and referrals.
- Conducted detailed client consultations to understand their style preferences, ensuring tailored services for each individual.
- Maintained high standard of cleanliness and hygiene, ensuring safe and welcoming environment for clients.
- Streamlined appointment scheduling, reducing wait times and improving overall client experience.
- Provided expert advice on home hair and skin care, empowering clients to maintain their salon looks independently.
- Implemented environmentally friendly practices in salon operations, promoting sustainability and attracting eco-conscious clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Demonstrated thorough knowledge of all salon products and services.
- Offered professional cuts, color services and extensions to salon customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Developed creative techniques to provide clients with latest hairstyles.
- Provided pre- and post-service consultations to accurately assess clients' needs.
