Nancy Cruz
Lebanon,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled LPN with solid background working in fast-paced environments to deliver exceptional patient care and nursing support. Highly observant, detail-oriented and dedicated to high-quality, cost-effective healthcare. Certified in areas including Nephrology, Operation Room, Drug/Alcohol, Utilization Management and Clinic settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
LPN/Clinician's Assistant
Lebanon Family Health Services
2021.08 - Current
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Performed monthly count for medical supplies/medication and maintained proper documentation. Ordered supplies as needed.
- Monitored and documented patient specimen samples and test results. Called patients with positive test results to schedule in office treatment appointment.
- Administered medications such as Hepatitis vaccine, Tuberculosis, Depo Provera, Rocephin and Bicillin.
- Counseled clients, patients and families and provided emotional and psychosocial support.
- Interviewed patients to obtain medical history.
- Participated in educational programs to keep up-to-date on new developments in nursing practice.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Understood and followed oral and written directions.
- Evaluated nursing notes to confirm accuracy of care provided and patient responses.
- Advised patients about diet, hygiene and other lifestyle behaviors to promote health and prevent disease.
LPN/Care Connector
Amerihealth Caritas Pennsylvania
2017.09 - 2021.05
- Responsible for supporting the daily operations of Integrated Healthcare Management and Utilization Management program interventions
- Effectively processes calls from Members, providers and other areas internal and external to the company
- Identify members with Care Gaps/HEDIS related health conditions and assists them in accessing care through Plan benefits and community resources
- Provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care.
- Communicated with patients with compassion while keeping medical information private.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
LPN Charge Nurse
White Deer Run
2016.11 - 2017.09
- Perform intakes/nurse assessments for patients admitted to rehab for drug and alcohol dependency
- Collect urine/blood samples and shipped off to the external laboratory for testing
- Administer daily prescribed and withdrawal medications to patients and monitor
- Assessed and documented daily on progression of patient's withdrawal symptoms/signs
- Provide emotional and physical support to patients and educate patients on the dangers of substance abuse.
- Evaluated patient responses to treatments and interventions and documented progress notes accordingly.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
LPN Office Nurse
Lebanon Internal Medicine Associates
2015.07 - 2016.10
- Assisted patients to exam rooms, reviewed and updated medication lists and recording vital signs
- Administer injections to patients and document accordingly
- Make calls to patients regarding medications, lab results and upcoming appointments
- Educate patients regarding Chronic Kidney Disease and End Stage Renal Disease.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Assisted physicians with patient care, including administering injections and medication.
Dialysis Technician
Fresenius Medical Care
2009.09 - 2014.07
- Set up and validated dialysis machines to ensure proper patient treatment
- Maintain proper water levels and ranges and documented according to state regulations
- Conduct patient observations during dialysis treatment, measure and record vital signs and ensure needle placement was correct and visible during patient's treatment
- Collect blood/urine samples, package and ship out to external labs for testing.
- Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
- Maintained accurate records of patients' medical history and treatment plans in accordance with HIPAA regulations.
- Performed daily maintenance on dialysis machines, such as cleaning and sterilization.
- Adjusted settings or positions of medical equipment.
- Updated knowledge of current trends in nephrology through continuing education courses.
- Discontinued dialysis treatment according to established procedures.
- Evaluated access sites for infection or other complications prior to initiating treatment.
- Restocked supplies needed for dialysis procedures in an organized manner.
- Calibrated dialysate solution according to prescribed formula for each individual patient's needs.
- Instructed patients on proper diet, medications, and other lifestyle modifications related to their renal failure.
- Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
- Ensured all safety protocols were followed while performing duties in the dialysis unit.
Education
Associate of Science - LPN
Lebanon County Career & Technology Center
Lebanon, PA06.2015
Associate of Arts - Business
Harrisburg Area Community College
Harrisburg, PA12.2007
Skills
- Licensed Practical Nurse
- Clinical Documentation
- Direct Patient Care
- Dialysis
- Utilization Management
- Medication Dispensing
- Counting Narcotics
- Medication Administration
- Empathetic and Compassionate
Additional Information
- Awards & Acknowledgements , BLS Certified
Certification
- LPN- 2015
- BLS certified
Languages
Spanish
Limited
References
References available upon request.
Timeline
LPN/Clinician's Assistant
Lebanon Family Health Services
2021.08 - Current
LPN/Care Connector
Amerihealth Caritas Pennsylvania
2017.09 - 2021.05
LPN Charge Nurse
White Deer Run
2016.11 - 2017.09
LPN Office Nurse
Lebanon Internal Medicine Associates
2015.07 - 2016.10
Dialysis Technician
Fresenius Medical Care
2009.09 - 2014.07
Associate of Science - LPN
Lebanon County Career & Technology Center
Associate of Arts - Business
Harrisburg Area Community College
- LPN- 2015
- BLS certified
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