Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NANCY CUAHUIZO

Cathedral City,CA

Summary

Dynamic Medical Assistant with extensive experience at Eisenhower Health, excelling in patient scheduling and clinical documentation. Proven ability to enhance patient satisfaction through empathetic care and efficient appointment management. Skilled in HIPAA compliance and medical procedures, contributing to streamlined operations and improved patient experiences. Committed to fostering a positive healthcare environment.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

15
15
years of professional experience

Work History

Medical Assistant

Eisenhower Health
Rancho Mirage, California
06.2015 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
  • Fostered a positive work environment by addressing employee schedule concerns in a timely manner and with empathy.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Measured patient pulse oximetry.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.

Catering Associate

Eisenhower Health
Rancho Mirage, California
06.2016 - 06.2024
  • Provided friendly, courteous service to create memorable moments for guests.
  • Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
  • Arranged linens and table settings according to seating plan and event theme.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Ensured compliance with health regulations by maintaining a sanitary work environment and training staff on safe food handling practices.
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Coordinated seamless transitions between meal courses through effective communication with servers during events.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Mentored junior team members in proper food presentation techniques, resulting in visually appealing displays that impressed guests.
  • Executed synchronized meal service simultaneously serving multiple guests.
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
  • Increased guest satisfaction through attentive service that included promptly addressing dietary concerns and resolving any issues quickly.
  • Fostered positive working relationships among team members, promoting collaboration for successful event outcomes.
  • Enhanced event satisfaction by providing exceptional catering services and maintaining high standards of food quality.
  • Prepared dishes for catering events or during high-volume shifts.
  • Reduced waste by monitoring portion control guidelines closely while serving guests at various functions.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Designed customized menus for clients, accommodating dietary restrictions and preferences to ensure guest satisfaction.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Boosted efficiency by coordinating logistics between kitchen staff, servers, and event planners during events.
  • Collaborated with vendors to ensure timely delivery of supplies, maintaining consistent inventory levels for seamless event execution.
  • Managed budgets effectively, negotiating contracts with suppliers and minimizing expenses without compromising quality.
  • Contributed to the company''s growth through diligent work ethic, consistency in performance, and dedication to delivering outstanding catering experiences.
  • Optimized menu offerings based on seasonal ingredients for fresher flavors and cost-effective sourcing options.
  • Monitored dietary restrictions and served guests with special needs.
  • Streamlined catering operations by implementing efficient systems for food preparation, setup, and breakdown.
  • Maximized profitability by upselling additional services such as specialty cocktails or dessert options when appropriate.
  • Achieved increased client retention by delivering outstanding customer service and addressing feedback effectively.
  • Oversaw catering orders to verify accuracy and completeness.
  • Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
  • Assisted in setting up and breaking down kitchen stations.
  • Inspected catering equipment and utensils regularly to manage wear and tear.
  • Lifted and carried heavy materials.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Monitored food temperature, discarding items not stored correctly.
  • Trained new staff on food preparation and safety procedures.
  • Pushed, pulled and transported large loads and objects.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained composure and work quality while under stress.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained high personal grooming standards and uniform presentation.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Stocked and rotated food items according to expiration dates.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.

Food Preparation Worker

DESERET REGIONAL HOSPITAL
PALM SPRINGS, California
06.2010 - 04.2015
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Packaged and stored food products following proper handling and preservation methods.
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Organized and re-stocked various stations and self-service items.
  • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
  • Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Supported kitchen team by being responsive and pitching in to complete tasks.
  • Handled high-pressure situations calmly and professionally during peak hours of operation.
  • Followed recipe guidelines meticulously, ensuring a consistent flavor profile for signature dishes.
  • Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Utilized organizational skills to maintain an orderly pantry system, simplifying ingredient retrieval during busy shifts.
  • Collaborated with team members to efficiently complete complex recipes, ensuring timely service to guests.
  • Trained new staff members on proper food preparation techniques and kitchen safety protocols, fostering a cohesive work environment.
  • Monitored and maintained required food temperatures for safety.
  • Expedited orders accurately, streamlining kitchen processes and reducing wait times for customers.
  • Managed inventory levels effectively, minimizing food waste while maintaining adequate supplies of fresh ingredients.
  • Conducted regular equipment maintenance checks, keeping kitchen tools in optimal working condition.
  • Enhanced kitchen efficiency by maintaining clean and organized workstations.
  • Reduced food waste by closely monitoring stock and using inventory management techniques.
  • Contributed to menu planning with innovative ideas for seasonal dishes.
  • Increased kitchen workflow efficiency by implementing more effective ingredient storage system.
  • Collaborated with kitchen staff to develop new menu items, receiving positive feedback from customers.
  • Assisted in training new kitchen staff, fostering team-oriented environment.
  • Prepared variety of dishes to customer satisfaction, ensuring high-quality culinary experiences.
  • Maintained sharp and functional kitchen tools, contributing to safer and more efficient food preparation.
  • Reduced meal preparation time without compromising on quality, using effective multitasking skills.
  • Facilitated smoother kitchen operations by preemptively setting up for busy shifts.
  • Prioritized health and cleanliness, thoroughly cleaning kitchen surfaces and equipment.
  • Supported the kitchen staff in maintaining a high level of cleanliness, ensuring compliance with all food safety regulations.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Assisted chefs in preparing high-quality meals, contributing to excellent customer satisfaction ratings.
  • Ensured compliance with health and safety standards by rigorously following sanitation procedures.
  • Cleaned and maintained work areas, equipment and utensils.
  • Lifted and carried heavy materials.

Education

High School Diploma -

CATHEDRAL CITY HIGH SCHOOL
Cathedral City, CA
06.2009

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Direct patient care
  • Clinical documentation
  • CPR
  • Medical procedures
  • Appointment setting
  • Medical supply inventory
  • Equipment sterilization
  • Payment collection
  • EPIC Training
  • ARIA Training

Languages

Spanish
Native or Bilingual

Timeline

Catering Associate

Eisenhower Health
06.2016 - 06.2024

Medical Assistant

Eisenhower Health
06.2015 - Current

Food Preparation Worker

DESERET REGIONAL HOSPITAL
06.2010 - 04.2015

High School Diploma -

CATHEDRAL CITY HIGH SCHOOL

Similar Profiles

CREATE PROFILE