Summary
Overview
Work History
Education
Skills
Timeline
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Nancy Dahl

Henderson,NV

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

23
23
years of professional experience

Work History

Live-In Caregiver

Alyce Thomas
Las Vegas, NV
05.2018 - 05.2023
  • Picked up groceries, prescriptions and other items for clients.
  • Cooked and served meals to clients according to dietary needs.
  • Provided companionship through conversation, outings, reading books or playing games.
  • Built strong and trusting rapport with clients and loved ones.
  • Managed household duties such as grocery shopping, running errands, paying bills and arranging for services such as repairs or maintenance of the home.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Respected the privacy of each client at all times and maintained confidentiality of their records.
  • Provided companionship to clients through conversation, activities and positive interactions.
  • Conducted light housekeeping tasks including laundry, bed making and meal preparation.

Property Manager

Cerrito Apartments
Las Vegas, NV
03.2009 - 05.2016
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Facilitated tenant paperwork processing and verification.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Completed lease applications and verifications, notifying prospects of results.

Store Manager

Movie Gallery
Spotsylvania, VA
04.2000 - 09.2006
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Delegated work to staff, setting priorities and goals.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer complaints in a timely manner.

Education

High School Diploma -

Barrington High School
Barrington, IL
05-1988

Skills

  • Schedule Maintenance
  • Safety Compliance
  • Caring Companionship
  • Housekeeping
  • Supportive Personality
  • Cooking Meals
  • Household Cleaning
  • Attentive to People
  • Tenant Relations
  • Staff Management
  • Maintenance Scheduling
  • Customer Service-Focused
  • Adaptable
  • Financial Budgeting and Reporting
  • Payment Collection
  • Payroll Management
  • Employee Training
  • Operational Budgeting
  • Supply Ordering
  • Retail Inventory Management
  • Cash Management
  • Employee Supervision and Motivation
  • Multitasking and Organization

Timeline

Live-In Caregiver

Alyce Thomas
05.2018 - 05.2023

Property Manager

Cerrito Apartments
03.2009 - 05.2016

Store Manager

Movie Gallery
04.2000 - 09.2006

High School Diploma -

Barrington High School

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Nancy Dahl