Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nancy Diaz Mendez

Summary

Proven team collaborator and quick learner, I enhanced revenue at Target by effectively upselling and applying trend knowledge. At Starbucks, I elevated training methods, fostering new baristas' skills with constructive feedback. Fluent in Spanish, my multitasking prowess and problem-solving abilities have consistently improved team efficiency and performance across roles.

Overview

2
2
years of professional experience

Work History

Intern

YMCA Daycare
11.2024 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Style Team Member

Target
04.2024 - Current
  • Increased revenue by upselling complementary products and suggesting outfit pairings for customers.
  • Participated in ongoing training sessions to strengthen product knowledge, selling techniques, and store policies understanding.
  • Boosted sales through effective product knowledge and up-to-date trend awareness.
  • Implemented feedback from management to improve individual performance continuously throughout employment tenure at the companystore.

Barista Trainer

Starbucks, Barista
04.2023 - 02.2025
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.

Crew Trainer

McDonalds
01.2023 - 04.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Education

High School Diploma -

PXU City
Phoenix, AZ
05-2025

Skills

  • Teamwork and collaboration
  • Quick learner
  • Fast learner
  • Problem-solving
  • Team collaboration
  • Multitasking and organization
  • Flexible schedule
  • Spanish fluency

Languages

Spanish
Native or Bilingual

Timeline

Intern

YMCA Daycare
11.2024 - Current

Style Team Member

Target
04.2024 - Current

Barista Trainer

Starbucks, Barista
04.2023 - 02.2025

Crew Trainer

McDonalds
01.2023 - 04.2023

High School Diploma -

PXU City

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Nancy Diaz Mendez