Summary
Work History
Skills
Languages
Timeline
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Nancy Diego

Houston

Summary

Dynamic professional with a proven track record in fast-paced environments, notably at Asurion, where I enhanced team productivity through effective communication and collaboration. Skilled in customer service and problem-solving, I excel at delivering outstanding support and optimizing resource allocation. Demonstrates a friendly, positive attitude and a strong sense of personal responsibility.

Work History

Hilton

Housekeeping
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Constumer Service

Asurion
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.

Team Lead

Walmart
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Hilton

Housekeeping

Constumer Service

Asurion

Team Lead

Walmart

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Nancy Diego