Nancy Dorsey
Columbus,GA
Summary
Quick-thinking Emergency Medical Technician with over three years of experience in the field and over 10 years of customer service prior. Known for efficiency and accuracy in stressful situations with excellent decision-making skills and attention to detail. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude and with natural leadership abilities. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
EMT/Emergency Responder
Allied Universal Security Services
8801 Macon Rd Columbus, GA
11.2022 - Current
- Trained new EMTs on proper protocols and procedures.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Communicated with patients about pain, comfort, and needs during medical care.
- Maintained levelheadedness and efficiency in all medical situations, effectively prioritizing tasks to save lives and provide proper care.
- Administered CPR, oxygen and other life-saving medical treatments.
- Evaluated patient vital signs, patient histories and status to determine care needs.
- Accurately identified the pH of spills/leaks in the plant to quickly clean them without harming anyone in the surrounding area or cause lost productivity.
- Conducted confined spaces and issued confined space permits.
- Issued Hot Work permits.
- Developed and maintained a rapport with on-site contractors to facilitate efficient plant services.
EMT-B
First Response Ambulance
4411 Rosemont Dr. Columbus, GA
04.2021 - 10.2022
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Trained new EMTs on proper protocols and procedures.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Handled patient transfers from one medical facility to another.
- Answered multi-line phone system to dispatch emergent and non-emergent calls.
- Completed reports and logs to quickly handle all documentation for billing.
- Managed filing system for any non-computerized reports.
- Set up all radios and computers with up-to-date report software for Alabama and Georgia.
Beauty Department Manager
Target
1591 Bradley Park Dr. Columbus, GA
02.2017 - 01.2021
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Protected store assets and inventory via loss prevention procedures.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, as well as developed goals and deadlines for stocking procedures, floor resets and count accuracy.
Guest Services Associate
Target
1591 Bradley Park Dr. Columbus, GA
12.2014 - 02.2017
- Performed loss prevention tasks and avoided theft by maintaining alertness and coaching employees on attentive customer service programs.
- Managed cash flows, audited tills and receipts and upheld store policies to increase profits.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Monitored staff training and shift changes.
Education
EMT-B - Emergency Medical Technician
Trinity EMS Academy
1501 13th St. Suite F, Columbus, GA 3190103-2021
Some College (No Degree) - Pre-Nursing
Columbus Technical College
Columbus, GA05-2017
High School Diploma -
Hardaway High School
Columbus, GA05-2010
Skills
- CPR and First Aid
- CPR Trainer Certified
- Hazmat response
- PPE use
- Prioritization Skills
- Recordkeeping
- Team Management
- Problem Resolution
- Organizational Skills
- Time Management
- Attention to Detail
Certification
- CPR Trainer Certified through HSI
- Hazmat Certified through HAZWOPR
- Breath/Alcohol Technician Certified through Alpha Pro Solutions
References
References available upon request.
Timeline
EMT/Emergency Responder
Allied Universal Security Services
11.2022 - Current
EMT-B
First Response Ambulance
04.2021 - 10.2022
Beauty Department Manager
Target
02.2017 - 01.2021
Guest Services Associate
Target
12.2014 - 02.2017
EMT-B - Emergency Medical Technician
Trinity EMS Academy
Some College (No Degree) - Pre-Nursing
Columbus Technical College
High School Diploma -
Hardaway High School
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