Summary
Overview
Work History
Education
Skills
Camping, Yoga and bicycling
Timeline
Generic
Nancy Douglas

Nancy Douglas

MASSILLON,Ohio

Summary

Accomplished Senior Account Executive over 30 years in the Real Estate Industry. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members. Expert in creating and implementing training for both new customers and potential customers. Award winner in every job from "Peoples Choice" in homebuilding career, Title Insurance,"Achievers Circle", Home Buyers Warranty, "Top Gun" and COSL.

Overview

34
34
years of professional experience

Work History

Senior Account Executive

Home Buyers Warranty Corp
06.2009 - 06.2023
  • Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
  • Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
  • Maintained contact information database by keeping account details updated, clear and relevant.
  • Set and monitored sales targets and identified potential customers.
  • Recognized with the COSL (council of sales and leadership) awards trip 7 times over career. Award presented to those who achieved set goals and set quotas.
  • Networked at events and prospected for new customers with diverse strategies.
  • Met with new customers to share product and service information, listen to needs and learn about business operations.
  • Contributed to annual revenue goals by selling new services and developing new accounts.

Sales Representative

LandAmerica Lawyers Title
06.2002 - 01.2009
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated new leads through networking and attending industry events.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Achieved or exceeded company-defined sales quotas and won the National "Circle of Achievement" Award in 2004.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

General Building Contractor

Own Business
05.1989 - 05.2005
  • Adhered to building codes and regulations in planning and construction phases for full project compliance.
  • Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
  • Hired and oversaw subcontractors to meet project needs.
  • Obtained construction permits and verified compliance with relevant regulations.
  • Reviewed contractor invoices, approving payments on acceptable work.
  • Worked with clients and designers to build custom homes.
  • Oversaw the construction of over 80 homes.

Sales Representative

Home Buyers Warranty Corp
07.1998 - 06.2002
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Generated new leads through networking and attending industry events.
  • Developed and delivered engaging sales presentations to convey product benefits.

Education

No Degree - Sales And Marketing

Stark State College
Canton, OH

Master Yoga Teacher 500 Ytt - Yoga

Yoga Central
Canton Oh
12.2019

Skills

  • Sales Quota Achievement
  • Providing Feedback
  • Database Management
  • Goals and Performance
  • Expanding Territories
  • Pitch Presentations
  • Communications Industry Knowledge
  • Promote Products

Camping, Yoga and bicycling

I enjoying traveling in my RV with my Standard Poodle Pixie.  I love teaching and practicing Yoga and going for bike rides.

Timeline

Senior Account Executive

Home Buyers Warranty Corp
06.2009 - 06.2023

Sales Representative

LandAmerica Lawyers Title
06.2002 - 01.2009

Sales Representative

Home Buyers Warranty Corp
07.1998 - 06.2002

General Building Contractor

Own Business
05.1989 - 05.2005

No Degree - Sales And Marketing

Stark State College

Master Yoga Teacher 500 Ytt - Yoga

Yoga Central

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Nancy Douglas