Night Host
Kampgrounds of America Oak Corporate
- Front desk attendee, store sales, check guests in & out, make reservations per(K2), articulate amenities of the park, assist guests to their sites, deliver wood & ice to sites, office and bathroom cleaning and restock
- Daily reports and office duties including inventory, golf cart rentals, bike & boat rentals, walk-in availability sheets, daily on-site census, daily cash drawer reports.
- Managed reservation inquiries and assisted in booking rooms for potential guests over the phone or online.
- Demonstrated excellent multitasking skills by juggling multiple responsibilities, including guest inquiries, phone calls, and administrative tasks during busy night shifts.
- Supported daytime staff with smooth handover of duties at shift change times for seamless guest service.
- Conducted regular security patrols throughout the property, reporting any suspicious activity or safety hazards immediately.
- Completed routine administrative tasks such as filing paperwork, organizing documents, and updating records as required by management.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Provided patrons with estimated waiting times during peak service hours.