Nancy Easter

• Led a $150M, 3-year end-to-end Supply Chain Transformation project, resulting in $500M in cost reductions.
• Act as a vital liaison between IT and Business teams at Kaiser, overcoming silos and fostering mutual trust, showcasing exceptional cross-functional communication skills.
• Accelerated Agile adoption across two mega-programs, coaching numerous teams to achieve high performance and transformative change.
• Planned and Facilitated 20+ large-scale PI (Program Increment) planning events for 3 large programs (up to 350 attendees).
• Led adoption of a new governance framework to 5 regions, enabling doubled project value
  delivery while significantly optimizing resources.
• Drove $27B in annual revenue through the implementation of an enterprise-wide analytics platform.
• Led the development and launch of the Affordable Health Care program, generating $14B in ongoing revenue.
• Secured $204M in funding through the development and presentation of five compelling business cases.
• Created and led a thriving Community of Practice for SPL, fostering continuous improvement and adoption.

Sr. IT Project Manager | Sep 2011 – Oct 2017 (6 yrs 2 mos)
IT Intermediate Project Manager | Apr 2010 – Sep 2011 (1 yr 6 mos)
IT Project Manager Associate | Oct 2009 – Apr 2010 (7 mos)
IT Project Coordinator | Jun 2008 – Oct 2009 (1 yr 5 mos)

• Managed a group of 7 supervisors who handled teams ranging from 10 to 15 associates.
• Coordinated daily activities of processors, underwriters, closers, and other personnel to ensure the timely completion of mortgage loans.
• Coordinated preparation of external audit materials and external financial reporting.
• Managed relationships with loan agents, brokers, vendors, and sister offices.
• Developed and implemented processes to improve operational efficiency, accuracy, customer service, and compliance with regulations.

• Managed 3 supervisors who handled teams ranging from 8 to 10 associates.
• Engaged in inter-departmental collaboration for regulatory compliance.
• Automated reports to track production results and recommend process improvements.
• Provided guidance on regulatory matters related to the underwriting process.
• Identified opportunities for improvement in existing systems and processes.