Nancy Ekezie
Fresno,TX
Summary
Dedicated healthcare professional adept at coordinating training, paperwork and specific community-based resources. Knowledgeable about health providers, procedures and plan benefits. Exceptional communication and planning abilities with an organized and thorough nature.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Health Advocate Intern
Legacy Community Health, Americorps
01.2023 - 05.2023
- Acted as a team leader in group projects, delegating tasks and providing feedback
- Skilled at working independently and collaboratively in a team environment
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Self-motivated, with a strong sense of personal responsibility
- Demonstrated leadership skills in managing projects from concept to completion
- Connected eligible patients with various resources like Houston Food Bank and Baker Ripley to improve their quality of life
Workplace Health Safety Specialist Intern
Amazon
05.2022 - 07.2022
- Performed safety observations, audits, and walkthroughs throughout the entire warehouse
- Conducted risk assessments on associates using safety equipment and REBA/ RULA scores
- Learned and adapted quickly to new technology and software applications
- Introduced Job Hazard Analysis to reduce and quickly diagnose workplace injury by 30%
- Proposed safety solutions to drive workplace safety amongst Amazon associates in front of senior operation leaders and stakeholders with an intern presentation project
Unit Secretary
HCA Healthcare
11.2021 - 04.2022
- Managed day-to-day hospital communications between Doctors, Nurses, and patients’ families by transmitting orders
- Advocated for inclusiveness & diversity when dealing with patients, families, or third parties
- Implemented infection control techniques to reduce the spread of germs and ordered supplies for over 40 hospital beds per week
Administrative Assistant
Microtax Solutions
08.2018 - 01.2021
- Provided technical support to 20+ staff members
- Reversed underperformance by 30% by helping with hiring well-suited talents and motivating the team through consistent communication, coaching, and positive strategic direction
- Leadership & Professional Development, Launching Leaders Experience Aug 2018
- Gained 25+hours of coaching from top tax experts on how to achieve professional development goals
- Introduced to “Taxes 10” and trained on proper customer service etiquette
- Mastery of Intro to Taxation fundamentals
Education
Bachelor of Science - Public Health, Business Administration
University of Houston
Houston, TX05.2023
Skills
- Workflow Analysis
- Health Insurance Plan Knowledge
- Revenue Growth
- Develop Programs
- Information Management
- Security Standards
- Medical Records Management
- Call Transfers
- Customer Engagement Strategies
- Problem Resolution
- Customer Satisfaction
- Billing Procedures
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 3 staff members.
Certification
CPR Certified, Product School Product Analysis Micro Certification, AWS Cloud Computing essentials, Johns Hopkins Certificate Essential Epidemiologic Tools for Public Health
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Health Advocate Intern
Legacy Community Health, Americorps
01.2023 - 05.2023
Workplace Health Safety Specialist Intern
Amazon
05.2022 - 07.2022
Unit Secretary
HCA Healthcare
11.2021 - 04.2022
Administrative Assistant
Microtax Solutions
08.2018 - 01.2021
Bachelor of Science - Public Health, Business Administration
University of Houston
CPR Certified, Product School Product Analysis Micro Certification, AWS Cloud Computing essentials, Johns Hopkins Certificate Essential Epidemiologic Tools for Public Health
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