Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nancy Elsobky

Nancy Elsobky

Carteret,NJ

Summary

Hardworking and dependable individual with strong experience in customer service, food handling, and babysitting. Excellent at boosting sales, keeping workspaces clean, and managing multiple tasks efficiently. Known for being quick to learn, reliable, and good at everything assigned.

Overview

3
3
years of professional experience

Work History

Barista

Dunkin' Donuts
02.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Babysitter

Babysitting Jobs
04.2023 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Provided first aid and care during emergencies, ensuring child safety at all times.
  • Improved children's bedtime routines with consistent schedules and calming activities.
  • Provided nutritious meals and snacks to support health and well-being.
  • Enhanced children's language development with storytelling and reading sessions.
  • Enhanced children's social skills by organizing group activities.
  • Taught children basic life skills, manners and personal hygiene.

Barista

Starbucks
09.2024 - 12.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Sales Associate

Marshalls
08.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Wrapped, boxed and weighed bakery department products.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Old Bridge Highschool
Matawan, NJ
06.2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Order taking
  • Cash register operation
  • Decision-making
  • Safe food handling
  • Espresso machine operation
  • Beverage preparation
  • Excellent memory
  • Hospitality service expertise
  • New hire training
  • Excellent math skills
  • FLUENT IN LANGUAGE
  • Sales expertise

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Barista

Starbucks
09.2024 - 12.2025

Sales Associate

Marshalls
08.2024 - 03.2025

Barista

Dunkin' Donuts
02.2024 - Current

Babysitter

Babysitting Jobs
04.2023 - Current

Old Bridge Highschool

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Nancy Elsobky