Nancy Escalante Chavarria
Buena Park,CA
Summary
Dynamic professional with a proven track record in customer service and marketing, notably at KENWORTH EL SALVADOR. Skilled in teamwork, collaboration, and problem-solving, with a friendly, positive attitude. Demonstrated ability to enhance store performance and mentor new employees for success.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
15
15
years of professional experience
Work History
SERVICIO AL CLIENTE
JOYA GROUP SA DE CV
03.2023 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
ASISTENTE DE MARKETING
KENWORTH EL SALVADOR
01.2021 - 07.2022
- Created engaging content for Pinterest, Facebook, and Instagram.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
Assistant Store Manager
La Curacao
01.2014 - 03.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
CAJERA
Pizzahut
01.2010 - 03.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - INGENIERIA INDUSTRIAL
UNIVERSIDAD FRANCISCO GAVIDIA
EL SALVADOR SAN SALVADOR 02-2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
INGLES
Limited Working
Software
OFFICE
Timeline
SERVICIO AL CLIENTE
JOYA GROUP SA DE CV
03.2023 - 12.2024
ASISTENTE DE MARKETING
KENWORTH EL SALVADOR
01.2021 - 07.2022
Assistant Store Manager
La Curacao
01.2014 - 03.2017
CAJERA
Pizzahut
01.2010 - 03.2013
Associate of Science - INGENIERIA INDUSTRIAL
UNIVERSIDAD FRANCISCO GAVIDIA
Similar Profiles
Nancy C EscalanteNancy C Escalante
CUSTOMER SERVICE at JOYA GROUP SA DE CVCUSTOMER SERVICE at JOYA GROUP SA DE CV
CINDY QUINTEROCINDY QUINTERO
Export Assistant at ABRASIVOS ESPECIALES SA DE CV (AUSTROMEX GROUP)Export Assistant at ABRASIVOS ESPECIALES SA DE CV (AUSTROMEX GROUP)
IVONNE SOLIS TOLEDOIVONNE SOLIS TOLEDO
Administrative Manager at Leading Managemet Consulting Group SA De CVAdministrative Manager at Leading Managemet Consulting Group SA De CV