Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
Medical Billing Supervisor
Fairfield County Internal Medicine & Gastro. Assoc
08.1997 - 09.2014
- Processed medical and hospital procedures claims. Handled posting payments of all insurance claims and billed patients coinsurance responsibility. Follow up on rejected claims. Calling insurance companies on any denied claims. Balancing out daily totals, making bank deposit.
- Analyzed medical records to satisfy insurance company mandates.
- Reduced claim denials by maintaining up-to-date knowledge of insurance policies and regulations.
- Increased revenue by identifying underpayments and errors, ensuring proper reimbursement from insurance companies.
- Reviewed outgoing bills for eligibility and accurateness.
- Led patient account reconciliations by identifying and rectifying discrepancies within patient accounts, ensuring accurate billing and collection processes.
- Collaborated with physicians and other healthcare providers to resolve complex billing issues promptly.
- Help in various office position, when short staff.
Auditor
Computer X Pharmacy
06.1991 - 08.1997
- Auditing consist of matching prescriptions distributed from the pharmacy to payments received(paid by cash, credit card, delivery or third party insurance).This was done on a daily basis along with collecting all deposits and credit card totals for the day.
- Tracking all inventory delivered to the pharmacy on a daily basis.
- Performed observations and evaluated supporting documents to supplement audit findings.
- I also to care of all accounts payable and receivables for the business.
- Managed my employers personal bills.
- On busy days I helped the front desk operations,
- I also established extensive phone rapport with doctors, medical personnel, and customers.
- Knowledge of Insurance coverage
Store Manager
Fashion Bug
07.1988 - 01.1991
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Payroll Clerk
Tetley Tea
06.1981 - 11.1982
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
Payroll Clerk
Clark Metal Prod
09.1980 - 06.1981
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Handled employees insurance claims
- Billing
- Diversified office duties, assisted the Order Department when they were short staffed.
Receptionist
Arcade Tool & Die
09.1978 - 09.1980
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Billing, follow up on orders placed.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Packer Associate
Bridgeport Fittings
04.1976 - 06.1978
- Prepared packages for shipment following specific guidelines.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Supported quality control efforts by inspecting products for defects before packaging.
- Collaborated with team members to ensure timely completion of daily packing tasks.
Education
Certificate - Data Entry
Certificate - Secretarial Studies And Bookkeeping
High School Diploma -
1978
Skills
- Bilingual in Portuguese
- Team leadership and supervision
- Claims Processing Proficiency
- Efficient and Team Player
- Highly Dependable
- Excellent phone manners
- Very motivated and able to deal with more than one task at a time
Timeline
Medical Billing Supervisor - Fairfield County Internal Medicine & Gastro. Assoc
08.1997 - 09.2014
Auditor - Computer X Pharmacy
06.1991 - 08.1997
Store Manager - Fashion Bug
07.1988 - 01.1991
Payroll Clerk - Tetley Tea
06.1981 - 11.1982
Payroll Clerk - Clark Metal Prod
09.1980 - 06.1981
Receptionist - Arcade Tool & Die
09.1978 - 09.1980
Packer Associate - Bridgeport Fittings
04.1976 - 06.1978
Data Service Institute - Certificate, Data Entry
Butler Business School Inc - Certificate, Secretarial Studies And Bookkeeping
Kolbe-Cathedral High Scholl - High School Diploma,
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