Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Nancy Falcones

Sterling,VA

Summary

Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about nursing skills and to advance professionally. Holds quality and teamwork in high esteem.

Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects any assignment regularly for optimal performance.

Overview

2
2
years of professional experience

Work History

Casual Team Member

Chic-Fil-A
Sterling, VA
04.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Operated cash register efficiently to process payments from customers.
  • Maintained a clean and organized work area at all times.
  • Provided assistance to customers who needed help carrying their purchases to their cars or other transport methods.
  • Completed daily tasks such as cleaning shelves, vacuuming the store floor, dusting surfaces.
  • Assisted colleagues with restocking shelves when needed during busy periods.
  • Responded promptly to customer complaints in a professional manner.
  • Participated in team meetings and training sessions as requested by management staff.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Built and maintained working relationships with peers and upper management.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.

Retail Worker

Michaels Craft Store
Sterling, VA
08.2022 - 04.2023
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
  • Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Education

High School Diploma -

Abeka Acadamy
Pensacola, FL
05-2022

Some College (No Degree) - Nursing

Northern Virginia Community College
Sterling, VA

Skills

  • Team Collaboration
  • Cleaning and sanitation
  • Cash Handling
  • Situational Awareness
  • Complaint resolution
  • Customer Service
  • Health and safety standards
  • Following Instructions
  • Sales experience

Languages

English
Professional
Spanish
Professional

Accomplishments

  • won several awards at church by memorizing large portions of the bible.
  • have competed in Bible Quiz at church
  • have participated in piano recitals and festivals
  • won awards for making up a random piece of music

References

References available upon request.

Timeline

Casual Team Member

Chic-Fil-A
04.2023 - Current

Retail Worker

Michaels Craft Store
08.2022 - 04.2023

High School Diploma -

Abeka Acadamy

Some College (No Degree) - Nursing

Northern Virginia Community College

Similar Profiles

CREATE PROFILE
Nancy Falcones