Nancy Felgenhauer

Worked for 9 years in Plastic Reconstruction, Hand Surgery, Transgender and Wound Care clinic.

• Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
• Suture and staple removal.
• Drain removal.
• Wound Vac application
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Increased patient satisfaction scores by consistently delivering high-quality nursing care.
• Comforted and counseled patients and families throughout care process.
• Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation.
• Delivered updates in patient status to charge nurse, recording changes in medical records.
• Contributed to organizational success by participating in accreditation surveys, quality assurance programs, and ongoing staff education activities.
• Obtained certificate for clinical advancement program in nursing.
• Maintained meticulous records of patient care, treatments, and progress, ensuring continuity of care.
• Assisted in management of patient flow in busy settings, reducing wait times and improving efficiency.
• Delivered wound care and managed dressings, preventing infections and promoting healing.
• Delivered culturally competent care that respected diverse patient populations, unique values, beliefs,
• Supported patients and families through education on home care procedures, enhancing post-discharge.
• Clearly and thoroughly explained procedures to patients and loved ones, checking in to verify understanding.
• Assisted in minor surgical procedures, enhancing patient comfort and supporting surgical team efficiency.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

• Completed admissions to skilled nursing floor.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Reviewed patient history to verify conditions and current medications.
• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
• Enhanced patient care by performing comprehensive assessments.
• Administered medications and injections to patients.
• Demonstrated excellent technical skills in wound dressing changes, IV therapy administration and other routine nursing procedures.
• Monitored patient reactions to medications and treatments, quickly addressing adverse reactions.
• Administered controlled narcotics.
• Maintained a safe and therapeutic environment for patients through effective risk assessment.
• Obtained patient vital signs and input/output measurements.
• Delivered updates in patient status to charge nurse, recording changes in medical records.
• Responded to patient requests with appropriate clinical and personal assistance.
• Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
• Maintained meticulous records of patient care, treatments, and progress, ensuring continuity of care.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
• Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
• Comforted and counseled patients and families throughout care process.