Nancy Finch
Pasadena,MD
Summary
Bilingual (English/Spanish) professional with over 5 years of experience in administrative and customer-facing roles. Highly adaptable, detail-oriented, and skilled in office operations, customer service, and communication. Strong team collaborator with proven initiative in handling administrative tasks and translating between English and Spanish. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
18
18
years of professional experience
Work History
Receptionist
Mount Olive Church
, Maryland
05.2022 - 09.2023
- Opened and Closed Office
- Answer and direct phone calls, via e-mail.
- Sort and distribute mail and record incoming payments accurately
- Translate Spanish into English for church staff and community members
- Operate office copiers and fax machines.
Law Office Manager
Law Offices of Steven A Finch
01.2011 - 01.2014
- Managed day-to-day office functions, including scheduling and confirming appointments
- Processed and recorded mail, payments, and legal documents for client records
- Coordinated office banking and financial transactions, ensuring timely deposits
- Translated legal documents and conversations from Spanish to English
- Proficient in office equipment, phones,copiers and fax machines.
Sales Associate/Cashier
Old Navy
01.2006 - 01.2010
- Delivered great customer service.
- Proficient in upsales of merchandise, gift cards and instore credit card.
- Cash handling and proficient in end of day reconciliation
- Maintained store cleanliness and organized merchandise displays.
Education
Palo Verde Valley Community College
Blythe, CaliforniaSkills
- Bilingual: Fluent in English and Spanish
- Office Management and Organization
- Customer Service and Communication
- Time Management
- Some knowledge in Microsoft Office Proficient on phones, e-mailing, Fax and Copier
- Reliable, Loyal, and Honest Employee
Desiredpositions
- Remote
- Office Assistant
- Receptionist
Timeline
Receptionist
Mount Olive Church
05.2022 - 09.2023
Law Office Manager
Law Offices of Steven A Finch
01.2011 - 01.2014
Sales Associate/Cashier
Old Navy
01.2006 - 01.2010
Palo Verde Valley Community College
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