Nancy Fitzsimmons
Malverne,NY
Summary
Goal-driven analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Several years of experience in industry.
Overview
32
32
years of professional experience
Work History
Regulatory Oversight Analyst
BNY
New York, NY
06.2015 - Current
- Developed documentation to meet stakeholder needs.
- Analyzed large datasets using statistical methods and software programs.
- Identified opportunities for process improvements across the organization.
- Gathered requirements from stakeholders to inform system design decisions.
- Maintained accurate records of all data collected during analysis processes.
- Documented procedures for performing tasks such as data collection and manipulation.
- Utilized visualization tools such as Tableau or Power BI to present findings.
- Assisted in training staff on how to use analytical tools effectively.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
Administrative Control Specialist
BNY
New York, NY
06.2002 - 06.2015
- Analyzed data from control systems to detect abnormalities or trends in performance.
- Performed preventive maintenance on control systems and equipment to maintain reliable operation.
- Validated customer identity through public records
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Coordinated efforts across multiple departments to accomplish targets
Team Leader and Relationship Manager
BNY
New York, NY
11.1992 - 06.2002
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Fostered client loyalty with effective relationship management.
- Pinpointed customer requirements, devised tailored strategies, delivered expert guidance.
- Collaborated with internal teams to develop strategies that would increase customer engagement levels.
- Assessed customer requirements on an ongoing basis in order to provide tailored solutions.
- Ensured compliance with relevant laws and regulations when dealing with customers.
- Provided training sessions for colleagues on best practices related to relationship management.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
Education
Bachelor of Science - Business Management And Finance
Brooklyn College
Brooklyn, NY01-1990
Skills
- Issue Identification
- System Analysis
- Regulatory Compliance
- Workflow Enhancement
References
References available upon request.
Timeline
Regulatory Oversight Analyst
BNY
06.2015 - Current
Administrative Control Specialist
BNY
06.2002 - 06.2015
Team Leader and Relationship Manager
BNY
11.1992 - 06.2002
Bachelor of Science - Business Management And Finance
Brooklyn College
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