NANCY FRANCO
Allcare IPA.
Modesto,CA
1
Language
6
years of professional experience
Work History
MEDICAL MANAGEMENT COORDINATOR
2 Years 9 Months- Developed utilization management protocols to enhance patient care processes.
- Performed regular audits to ensure compliance with utilization management guidelines.
- Managed and documented authorization requests for medical procedures
- Facilitated communication between healthcare providers and insurance companies to optimize authorization processes.
- Ensured compliance with insurance guidelines and criteria for authorizations
- Trained and supervised staff on authorization procedures and documentation
MEDICAL RECEPTIONIST/MEDICAL ASSISTANT
1 Year 8 Months- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout the process.
MEDICAL RECEPTIONIST/MEDICAL ASSISTANT
1 Year 3 Months- Managed front desk operations including checking in patients, scheduling appointments, and verifying insurance coverage.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted physicians with patient exams and procedures, ensuring proper patient positioning and equipment set up.
- Scheduled consultations and coordinated referrals to specialists, labs, and imaging facilities as needed.
- Answered phones, screened and directed calls, and provided information and assistance to patients and family members.
Education
ASSOCIATE OF SCIENCE - MEDICAL ASSISTING
Skills
Attention to detail
Employee training
Problem-solving
Multitasking and organization
LANGUAGES
Spanish
Timeline
MEDICAL MANAGEMENT COORDINATOR
Allcare IPA.
04.2022 - 01.2025Read More
MEDICAL RECEPTIONIST/MEDICAL ASSISTANT
JEFFREY R LEVIN MD FAAN.
08.2020 - 04.2022Read More
MEDICAL RECEPTIONIST/MEDICAL ASSISTANT
FELIX J. SANCHEZ.
05.2019 - 08.2020Read More
Modesto Junior College.
ASSOCIATE OF SCIENCE from MEDICAL ASSISTING
Read More