Nancy Frausto
Laredo
Summary
Dynamic Accounts Payable Technician at LAREDO ISD with proven expertise in invoice processing and account reconciliation. Recognized for enhancing financial accuracy and compliance through effective communication and collaboration. Adept at utilizing Microsoft Excel to streamline payment management while delivering exceptional customer service and fostering team success.
Overview
24
24
years of professional experience
Work History
Accounts Payable Technician
LAREDO ISD
Laredo
05.2013 - 02.2023
- Processed high volume of vendor invoices accurately and efficiently.
- Maintained organized records of accounts payable transactions, including payments and deductions.
- Resolved discrepancies between vendor invoices and purchase orders through effective communication.
- Collaborated with internal teams to verify invoice approvals and documentation.
- Utilized accounting software for managing payment schedules and entries.
- Conducted regular account reconciliations to ensure accuracy of financial data.
- Supported monthly closing activities by preparing necessary reports and documentation.
- Analyzed vendor invoices for accuracy and completeness, ensuring compliance with regulations.
Financial Counselor
Doctors Hospital
Laredo
01.2011 - 04.2011
- Educated patients on payment plans and financial assistance programs to enhance understanding.
- Collaborated with healthcare providers to resolve billing inquiries and disputes efficiently.
- Maintained accurate records of patient interactions and financial counseling sessions.
- Communicated financial responsibilities clearly to ensure patient awareness.
- Supported team initiatives aimed at improving patient access to financial resources.
- Recommended local non-profits and government assistance programs when applicable.
- Prepared detailed reports summarizing client progress towards financial goals.
- Consulted with clients to assess and achieve short- and long-term financial objectives.
Front Desk Receptionist
Hampton Inn Suites
Laredo
01.2009 - 12.2009
- Greeted guests to create a welcoming atmosphere and positive first impression.
- Managed phone inquiries, directing calls to appropriate departments efficiently.
- Handled room reservations using hotel management software for streamlined check-ins.
- Assisted with guest check-in and check-out processes, delivering detailed information.
- Coordinated with housekeeping to ensure accurate room availability and cleanliness.
- Responded to guest requests and complaints promptly to enhance satisfaction.
- Processed payments and maintained precise financial records at front desk.
- Provided local area information and recommendations to enrich guest experiences.
Center Manager
Advance America
Laredo
12.2008 - 12.2009
- Managed daily operations, ensuring compliance with company policies and local regulations.
- Trained and supervised staff on customer service best practices to enhance performance.
- Developed staff schedules aligned with business needs and customer demand.
- Oversaw cash handling procedures to ensure accuracy and security.
- Implemented marketing strategies to improve community engagement and center visibility.
- Resolved customer complaints promptly, delivering effective solutions to enhance satisfaction.
- Maintained inventory levels, ordering supplies as needed to support operations.
- Collaborated with corporate teams on initiatives that aligned local efforts with company goals.
Team Leader
Cigarroa Heart & Vascular Institute
Laredo
01.2005 - 01.2008
- Facilitated interdepartmental communication to strengthen collaboration.
- Oversaw resource scheduling and allocation for multiple procedures.
- Trained new staff on patient management protocols and best practices.
- Implemented standard operating procedures to enhance workflow efficiency.
- Monitored compliance with health regulations and quality standards.
- Conducted team meetings to evaluate progress and address challenges.
- Maintained a collaborative work environment that encouraged teamwork.
- Delegated daily tasks to optimize productivity and achieve objectives.
Multiple Positions
International Bank of Commerce
Laredo
01.2002 - 01.2005
- Achieved high customer satisfaction by resolving issues with knowledgeable, friendly service.
- Collaborated with cross-functional teams to meet project deadlines and objectives.
- Identified customer needs efficiently to enhance service delivery.
- Provided excellent attention to customers through face-to-face interactions and phone conversations.
- Promoted team performance by contributing innovative ideas and solutions.
- Organized and prioritized tasks to meet service goals effectively.
- Assisted colleagues by providing support and guidance in a collaborative environment.
- Maintained updated knowledge through ongoing education and advanced training.
Secretary
Target Pest Control
Laredo
01.1999 - 01.2001
- Organized office documents and maintained efficient filing systems for swift retrieval.
- Coordinated meetings, prepared agendas, and supported team collaboration.
- Managed calendars and scheduled appointments for team members effectively.
- Processed incoming and outgoing correspondence to ensure timely communication.
- Handled customer inquiries professionally via phone and email, providing pest control information.
- Maintained inventory of office supplies, ordering items as needed to prevent shortages.
- Assisted with data entry tasks, ensuring accuracy in client records and service logs.
- Prepared documents including memos, reports, and presentations using Microsoft Office applications.
Education
Bachelor of Science - Organizational Leadership
Laredo College
Laredo, TX12-2023
Associate of Applied Science - Business Administration
Laredo College
Laredo, TX05-2022
High School Diploma -
Dr Leonides Cigarroa High School
Laredo, TX05-2002
Skills
- Invoice processing and account reconciliation
- Vendor and payment management
- Financial reporting and compliance
- Data entry accuracy and attention to detail
- Microsoft Excel proficiency
- Effective communication skills
- Team collaboration and organizational skills
- Purchase order and payment processing
- Credit card and bank reconciliation
- Petty cash management and financial oversight
- Customer service excellence
- Problem-solving abilities
- Trustworthiness and reliability
Languages
English
Professional
Spanish
Professional
Timeline
Accounts Payable Technician
LAREDO ISD
05.2013 - 02.2023
Financial Counselor
Doctors Hospital
01.2011 - 04.2011
Front Desk Receptionist
Hampton Inn Suites
01.2009 - 12.2009
Center Manager
Advance America
12.2008 - 12.2009
Team Leader
Cigarroa Heart & Vascular Institute
01.2005 - 01.2008
Multiple Positions
International Bank of Commerce
01.2002 - 01.2005
Secretary
Target Pest Control
01.1999 - 01.2001
Bachelor of Science - Organizational Leadership
Laredo College
Associate of Applied Science - Business Administration
Laredo College
High School Diploma -
Dr Leonides Cigarroa High School