Nancy French
Tucson,AZ
Overview
36
36
years of professional experience
Work History
Legal Processing Support
Pima County Attorney's Office
Tucson
12.2023 - Current
- Answers general procedural questions from the public and staff concerning specialized documents, policies, activities and services, and researches information; Compiles confidential information and prepares and types legal documents; Prepares and updates file folders, logs, status records and other documentation to reflect the current status of a process and performs required purges; Indexes, classifies, codes and files records, reports and documents; Conducts computer searches to obtain or validate information such as prior criminal histories, asset information, credit histories, financial assets, place of residence and employment using various restricted access resources; Interviews clients to obtain or verify general information for case records; Searches for, retrieves and provides information on case disposition to concerned parties using manual and automated systems and determines further action as required; Creates and maintains new records and client files, inputs and retrieves information using computer systems; Creates and maintains spreadsheets and databases using packaged software or computer programs; Schedules and arranges meetings, conferences, interviews, appointments and travel; Gathers information and prepares and processes routine legal documents such as opinions, complaints, warrants, depositions, interviews and answers routine correspondence; Reviews case files to insure file is complete and contacts appropriate parties to obtain missing documents; Assembles the daily court calendar, determines priority of trials or hearings, and relays information to judges and other concerned parties; Receives payments, issues receipts and verifies daily cash intake with receipts; Contacts and collects accounts receivable and monitors payment arrangements; Provides detailed information in response to queries concerning unit operations; Coordinates processing actions with other units, departments or outside agencies; Stamps, sorts and distributes incoming mail, and sorts and seals outgoing mail; Identifies actions required to provide services to individual clients, applicants, or the general public and assists people in completing the service process; Receives visitors and telephone calls, determines nature of business, and refers to the appropriate division, section or individual; Operates a variety of office equipment.
Financial Eligibility Specialist
Spectrum Healthcare
Cottonwood
12.2021 - 04.2023
- Verified insurance coverage (both private and government) for patients seeking medical and behavioral health services
- Assisted patients with enrolling in AHCCCS
- Corrected billing errors
- Coded bills.
Advantage Customer Service
American Airlines
Tucson
04.2022 - 12.2022
- Answered incoming calls for reservations
- Assisted building itineraries for rewards travel
- Assisted customers with lost baggage
- Assisted customers delayed due to weather and other unexpected delays
- High volume call center with 97% customer approval rating.
Realtor/Sales Associate
Citywide Realty
Austin
10.2014 - 05.2020
- Apartment locating and home sales
Legal Assistant/Paralegal
Sylvia G Sanders, Attorney at Law
Austin
07.1988 - 05.2020
- Gathers information, prepares legal documents, types legal forms, correspondence, documents such as briefs, opinions, complaints, warrants, affidavits, depositions and monitors to ensure legal requirements and deadlines are met; Reviews new cases and sets up interviews between clients, law enforcement personnel and attorneys; Reviews materials received, sets up files and initiates paperwork; Prepares legal reports, correspondence, forms such as petitions, jury instructions and disclosures; Determines prioritization of trials, sets up and maintains calendars of hearings, trials, depositions and response times to pending litigation; Prepares motions for continuance, suspension or dismissal through the court system; Communicates with clients or witnesses to obtain or verify legal information for cases; Word processes a variety of technical and confidential documents, contracts, ordinances, case dispositions and privileged attorney client information; Reviews, sorts and proofreads legal documents for attorney and/or paralegal; Files and indexes legal documents produced and received in the case files; Edits legal documents for appropriateness of legal or technical terminology, grammar, punctuation and spelling; Operates a variety of office equipment
- Case Management: Manages case load involving specialized areas of law (criminal, civil, juvenile, estate planning) and recommends appropriate legal action
- Compiles, coordinates and analyzes case information throughout all phases of case administration and initiates appropriate action to start legal proceedings
- Establishes case files, organizes records and documentation to monitor case activities to ensure smooth flow and monitors for compliance with legal time constraints, court procedures, legal statutes and codes
- Prepares written reports documenting investigative, case management and collection activities
- Investigates and manages assigned cases for the purpose of establishing, modifying and enforcing child support orders in accordance with federal and state laws, rules and regulations
- Discovery and Trial Preparation: Investigates case problems, gathers, reviews and verifies case documentation for completeness and accuracy; Reviews research, analyzes case documentation and develops recommendations for case administration; Summarizes depositions, interviews, interrogatories and other case documents to assist attorneys with case handling; Develops and secures evidence and documentation, coordinates court notes and exhibits for trial; Confers with attorneys and court offices regarding court cases, trials, evidence or depositions; Coordinates discovery activities, including the identification and compilation of all pertinent case documentation; Assists attorneys in preparation for depositions or trials and discusses case strategies; Reviews and analyzes documentation of prior convictions for the purposes of sentencing enhancement; Identifies and analyzes potential sources and locations of evidentiary factual data or witnesses which may contribute or impede establishment of facts of case; Conducts in-office investigations to gather information using various databases; Identifies, obtains and preserves evidence or testimony; Drafts interrogatories, requests for admission or production of documents, motions, answers, complaints and plea agreements; Prepares witnesses, clients, or victims for deposition, interview or trial
- Legal Writing/Drafting Legal Documents: Drafts routine and complex legal documents, motions, interrogatories, arguments, briefs, opinions, petitions, changes of plea, contracts and ordinances; Responds to motions, discovery requests, interrogatories, petitions, plea agreements, writs and orders
- Legal Research: Researches and conducts investigations of credit histories, locating financial data and place of residence using automated data systems and restricted access sources; Conducts legal research through the use of computerized legal research (Lexis and Westlaw) or statutes, U.S
- Constitution, legal periodicals, law reviews, digests, legal encyclopedias, codes, regional and federal reporters, slip opinions and various case law; Updates or shepardizes case law to distinguish and analogize the case to the fact situation at hand; Identifies applicable statutes or rules that are in force and effect for the particular matter
- Judgment and Analytical Ability: Sets priorities relating to court procedures, work production and attorney preference; Makes decisions regarding ethical obligations; Analyzes and categorizes information from which facts or evidence are discerned and maintains control and retrievability of analyses of facts; Categorizes relevant topics from which evidentiary materials and testimony relate for the basis of case; Links facts, testimony or objects together in relationship to the issues of the case; Reads and measures statements, reported acts or events against others and examines, studies and reviews to establish the facts or answers; Analyzes legal problems and determines cause of action or valid defense
- Interviewing: Conducts interviews to obtain or clarify case preparation information, prepares appropriate reports, recommendations and summaries; Interviews and negotiates with absent parents and witnesses regarding meeting obligations; Identifies testimonial evidence expected to be used and measures against the elements of proof in the course of the legal matter
- Acts as liaison for attorney to the courts, law enforcement agencies, other county departments, clients and the public; Prepares memos and letters regarding attorney client privilege and confidential matters
- Performs all aspects of case management or administration regarding legal document analysis, case file review, legal issues and applicable legal authority in preparation of documents or actions.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Summary
Driven Legal Assistant with 36 years of experience in criminal and family law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth. Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Skills
- Document Review
- Microsoft Office
- Legal Terminology
- Litigation Support
- File Management
- Legal Research
- Proofreading
- Document Preparation
- Adobe Acrobat
- Client Communication
- Calendar Management
- Data Management
- Office Management
- Civil Law
- Document Editing
- Cross-Functional Communication
- Exceptional telephone etiquette
- Legal Compliance
- Scheduling/Planning
- Client Relations
- Legal Document Preparation
- Customer Relationship Management
- Administrative Support
- Client Support
- Document drafting
- Civil and criminal law expertise
- Organizational Efficiency
- Legal/Court Processes
- Fast Learner
- Contract Review
- Criminal Law
- Interviewing Clients
- Writing and editing
- Client service and support
- Document filing
- File Organization
- Task Prioritization
- Travel Coordination
- Notary Public
Timeline
Legal Processing Support
Pima County Attorney's Office
12.2023 - Current
Advantage Customer Service
American Airlines
04.2022 - 12.2022
Financial Eligibility Specialist
Spectrum Healthcare
12.2021 - 04.2023
Realtor/Sales Associate
Citywide Realty
10.2014 - 05.2020
Legal Assistant/Paralegal
Sylvia G Sanders, Attorney at Law
07.1988 - 05.2020
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