Nancy Garcia
Houston,TX
Summary
Invested and dedicated social worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Co-Facilitator
Connatser & Niksch Consulting, LLC
08.2023 - 07.2025
- Co-facilitate in-person and virtual therapeutic and psycho-educational groups.
- Provide in-person and/or virtual mentoring sessions for youth on probation.
- Complete all required documentation of services in a timely manner.
- Facilitated interactive activities to foster skill development and strengthen interpersonal relationships.
- Contributed to the ongoing improvement of facilitation techniques by participating in professional development opportunities and sharing best practices with colleagues.
PSA Compliance Manager
South West Key Programs
06.2021 - 03.2025
- Responsible for implementing and coordinating facility
awareness and preventative education to staff and UC of the facility’s zero-tolerance for all forms of sexual abuse, sexual harassment, and inappropriate sexual behavior. - Maintain ongoing communication and serve as a liaison
between the investigative provider and program to provide updates on the status of respective Significant Incident Reports. - Follow up with employees after an incident and provide process recommendations, based on investigation findings.
- Provide Direct Care Services to youths to ensure appropriate supervision levels are continuously met per state and federal requirements.
- Conduct intake services.
- Provide basic needs to youth upon arrival to the program.
- Observe, report, and document identified behavior patterns and required information that merit documentation.
- Assist in various departments including but not limited to the medical department by providing medication to youths, pharmacy pickups, and assist with doctor visits.
Youth Care Worker
Southwest Key Programs
06.2021 - 07.2024
- Provide Direct Care Services to youths to ensure appropriate supervision levels are continuously met per state and federal requirements.
- Conduct intake services.
- Provide the youth with basic needs upon arrival at the program.
- Observe, report, and document identified behavior patterns and required information that merit documentation.
- Assist in various departments, including but not limited to the medical department, by providing medication to youths, pharmacy pickups, and assist with doctor visits.
Customer Service Representative
Southern Federal
Houston, Tx.
06.2019 - 06.2021
- Conducted customer inquiries, enrollments, and waivers.
- Responded to billing questions and complaints.
- Responsible for inbound and outbound calls.
Education
Bachelor's Degree - Social Work
University of Houston Downtown
Houston, TX.05.2024
Skills
- Behavior Management
- Youth Supervision
- Group Dynamics
- Microsoft Office Skills
- Teamwork
- Multicultural Sensitivity
Contact Personal Statement
To secure a position where I can utilize the skills I have obtained in performing new job duties while learning new skills.
References
- Jennifer Connatser, (281) 908-6057
- Danielle Niksch, (713) 449-6151
- Gina Juarez, (832) 422-2570
Languages
Spanish
Professional Working
Timeline
Co-Facilitator
Connatser & Niksch Consulting, LLC
08.2023 - 07.2025
Youth Care Worker
Southwest Key Programs
06.2021 - 07.2024
PSA Compliance Manager
South West Key Programs
06.2021 - 03.2025
Customer Service Representative
Southern Federal
06.2019 - 06.2021
Bachelor's Degree - Social Work
University of Houston Downtown