Nancy Gelfo
Deerfield Beach,FL
Summary
I am a dedicated employee who performs my duties with honesty and integrity in search of a structured fun work environment where my skills and personality will be best utilized.
Overview
1
1
Certification
Work History
Cashier
The Cheesecake Factory
- Take orders from over the phone and walk in guests
- Handling payments such as cash, and credit/debit card, and OneDine payments
- Packing orders for to-go, curbside, and delivery orders
- Checking orders to ensure that all meals are accurate per the guest requests
- Providing customer service by creating a welcoming experience for guests.
Server
The Cheesecake Factory
- Greets and welcomes guests in a pleasant and professional manner
- Delivers and properly serves food and beverages in a timely manner
- Constantly looking for service opportunities and to protect the guest’s experience
- Performs all side work at assigned station to all to The Cheesecake Factory standards
- Controls the guest’s checks and secures proper payments/provides courteous, professional and personalized service at all times
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
Accounts Receivable Coordinator
Gleneagles Country Club
- Processed accounting receivables and incoming payments in compliance with financial policies and procedures
- Maintained and monitored the billing of member accounts
- Performed day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data
- Performed accurate account reconciliations
- Prepared receivables, statements, and bank deposits
- Investigated and resolved any irregularities found in members’ accounts and questions posed by members
- Performed data entry and administrative duties.
F&B Accounting Clerk
Gleneagles Country Club
- Maintained and recorded business transactions for the F&B Department
- Assisted the F&B Department with accounting office procedures and general account reconciliations to stay on track to the budget
- Assisted with month end inventory counts and data entry for month end of closing financial statements
- Assisted with maintaining and coding all manual purchase orders, invoices, & payment requests for the F&B department
- Coordinated with other departments when necessary, on outstanding invoices, and reconciled all invoices before month end and completed month end closing procedures
- Reviewed any open PO’s and helped to resolve with Purchasing Manager.
Bookkeeper
Miller’s Ale House
- Set up and maintained various electronic and physical personnel files, ensuring accurate up to date information on employees
- Maintained a detailed and accurate knowledge of Human Resource Department Policies and Procedures
- Responsibilities included daily processing of invoices, researching/resolving billing and collections disputes, collecting miscellaneous income
- Generate bank deposits, verify and balance receipts
- Facilitated new hire orientation for servers and maintained personnel files
- Demonstrated proficiency in NetChef application, managed food and alcohol invoices to bring into physical inventory and then reconciled each invoice on a weekly basis.
Food & Beverage AP Clerk
Boca West Country Club
- Processed food and beverage invoices and credits for payment, ensured proper coding, balance invoices and credits from FoodTrak to the AS-400 accounting system on a daily basis
- Coded and processed manual PO’s for payment, ensured all merchandise invoiced has been received and check quoted price against invoiced price for accuracy, and all information logged on to PO spreadsheet
- Costed out beverage transfers on excel spreadsheets for F&B cost controller’s month end journal entry
- Prepared and distributed purchase summary report for department heads on a weekly basis
- Participated in months end inventory counts, data entry, and proofing to the inventory control sheet.
Education
High School Diploma -
Broward College
Fort Lauderdale, FLSkills
- Highly organized
- Detail-focused
- Bookkeeper
- Accurate handling of financial aspects
- Restaurant and country club environments
- Experienced in weekly payroll input
- Employee termination
- Proficient in Realtime
- NetChef
- AS-400
- FoodTrak
- Microsoft Word
- Microsoft Excel
- ADP
- Ceridian
- Guest Relations
- Cash Handling
- Payment Processing
- Product Recommendations
- Customer Service
- POS Systems
- Payment Collection
Certification
- ServSafe
Timeline
Cashier
The Cheesecake Factory
Server
The Cheesecake Factory
Accounts Receivable Coordinator
Gleneagles Country Club
F&B Accounting Clerk
Gleneagles Country Club
Bookkeeper
Miller’s Ale House
Food & Beverage AP Clerk
Boca West Country Club
High School Diploma -
Broward College