Results-driven professional with 15+ years' experience in training, development, and customer service across education, corporate, and small business environments. Passionate about promoting education and enhancing quality of life. Skilled leader, planner, and problem-solver with excellent attention to detail and great work ethic.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Lead Social Emotional Learning (SEL) Specialist
Success Academies - Elementary and Middle Schools
Queens, NY
07.2020 - Current
Train, mentor, and support ~25 school counselors, in-person and virtually, across network of Manhattan-based charter schools
For SY 24-25, co-led onboarding of ~65 SEL specialists and provide continued new hire training and support
Development and communication of newly aligned KPIs (key performance indicators) and performance evaluation criteria
Create, implement, and deliver social emotional learning (SEL) and professional development workshops, in support of community wellness
Collaborate with teachers, parents, mental health practitioners, and community organizations for comprehensive systems for students
Provide in-school counseling and behavior support for ~200 students (individual and group settings) promoting healthy problem-solving strategies, and skills for coping, communication, and decision-making
Ensure compliance of Individualized Education Plans (IEPs,) including Functional Behavior Assessments (FBAs) and Behavior Intervention Plans (BIPs) in service of individual student needs, and partner with Special Education teams, both internal and with the NYC Department of Education
Office Manager
New York Comprehensive Dentistry
Hewlett, NY
09.2006 - 03.2020
Utilized time management, creativity, problem-solving, and multitasking skills to run front and back office operations including patient relations, treatment planning, staff training, information technology, payroll, insurance, inventory management, and advertising
Led staff development initiatives, providing training and team-building opportunities to enhance overall productivity
Fostered strong partnerships with dental professionals and patients, contributing to increased referrals, and patient retention and satisfaction
Developed and delivered peer education lectures, with and for the dentist, through high proficiency with various presentation, word processing, and spreadsheet software
Business Development / Resource Manager
PwC Consulting / IBM
New York, NY
08.1998 - 06.2006
Managed career development and training for ~150 consultants, leveraging data analysis to optimize performance and support program goals, related to KPIs and evaluating effectiveness
Tracked projected sales and anticipated staffing needs, and analyzed productivity and turnover to determine best practices for staff leverage, retention, and hiring/training
Education
Master of Arts - Applied Psychology - Counseling and Guidance
New York University
Bachelor of Science - Human Services
Cornell University
Skills
Team Leadership
Organization and Time Management
Effective Communication and Active Listening
Conflict Mediation
Skill Development Training
Engaging Presentation Skills
Quick learner with an adaptable mindset
Analytical Problem Solving
Adept at creating, editing, and formatting documents, spreadsheets, and presentations
Collaborative Relationship Management
Certification
New York State Public School Teacher - School Counselor, K-12
Volunteer Experience
Executive Board Member, Waverly Park Elementary School PTA, 2013-2019
Strategic planning for fundraising, ancillary programs, and community awareness
Compact for Learning committee member, focusing on education, health, and safety
Co-President of Lynbrook Kindergarten Center, 2016-17
Awards
Success Academy Network Award for Excellence In Scholar Support, 2024
Success Academy Network Award for Excellence In Scholar Support, 2022
Success Academy Network Award for ETHOS (Excellence, Teamwork, Humor, Ownership, and Commitment to Scholars), 2021
Timeline
Lead Social Emotional Learning (SEL) Specialist
Success Academies - Elementary and Middle Schools
07.2020 - Current
Office Manager
New York Comprehensive Dentistry
09.2006 - 03.2020
Business Development / Resource Manager
PwC Consulting / IBM
08.1998 - 06.2006
Master of Arts - Applied Psychology - Counseling and Guidance
New York University
Bachelor of Science - Human Services
Cornell University
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