Nancy Gomez

Receptionist and Receptionist Trainer

hope community medicine

Center, TX

08.2020 - Current

Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Performed data entry tasks into various computer systems accurately and promptly.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Updated daily log book with information about visitors entering the premises.
Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
Assisted with special projects assigned by management when required.
Organized conference room reservations for meetings or events.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Scheduled and confirmed appointments.
Provided excellent customer service at all times while interacting with both internal and external customers.
Answered and directed incoming calls using multi-line telephone system.